Mechanical & Electrical Technician
Thames Water - Farmoor, Home Counties
£45,000 to £45,000 a year
PermanentFull time
We are currently recruiting for a Mechanical & Electrical Technician to join our team at Farmoor Water Treatment Works. As the successful candidate, you will use your mechanical & electrical knowledge as well as your experience to inspect, maintain, fault diagnose, test, install, modify or repair, as appropriate, mechanical plant and associated electrical equipment, in a safe, efficient, timely and effective manner with minimum supervision, allowing us to ensure that all of our sites remain operational for the benefit of our customers. This is an excellent opportunity to make a real difference to Thames Water's environmental impact, and you will be actively helping to reduce pollution from our sites. What you’ll be doing as the Mechanical & Electrical Technician - Carrying out scheduled planned maintenance work on mechanical and electrical equipment in compliance with company procedures to minimise plant breakdowns. - You will investigate plant failures and carry out repairs as quickly and efficiently as possible to avoid interruptions to the process. This may involve investigating and diagnosing complex faults and carrying out repairs during incidents. - You will be expected to provide technical advice, refer to up-to-date technical knowledge, and provide training or support for technical trainees if required. - Examples of equipment that you will be working on will be various pumps and associated control gear, 3-phase motors, starters and controls, electronic control systems such as VSDs, automatic valves and penstocks, flow, level and pressure measurement, programmable logic controllers, variable speed drives and controls, chemical handling and dosing equipment. - Participate in a standby rota following the relevant training. Base Location: Farmoor Water Treatment Works – OX2 9NS Working Pattern: 38 hours, Monday- Friday, 7:30 am – 3:36 pm. All PPE, tools, a company van and a fuel card are provided. You must have previous experience in an electrical apprenticeship, ONC/HNC in engineering, NVQ, or C&G level 3 in Electrical engineering, with an upskill in mechanical NVQ2/3 is crucial. What you should bring to the role To thrive in this role, the essential criteria you’ll need are: - You should be a time-served apprentice with significant experience in electrical systems working in a “true multi-skilled” capacity. - Ideally, you will have been upskilled with a mechanical qualification to allow inspecting, maintaining, fault diagnosis, testing, installing, modifying or repairing mechanical and electrical plant equipment safely and efficiently. - For individuals with mechanical or electrical experience only, we will look to develop the right people to dual-skilled status. - Knowledge and awareness of health and safety issues are crucial. - The work will require physical fitness, as you will work in confined spaces with the successful completion of the appropriate training. - A valid driving license is essential, and all necessary equipment, such as the vehicle and tools, is provided. What’s in it for you? - Competitive salary up to £45,000 per annum, depending on skills and experience. - Standby rota payments & Overtime opportunities can increase this earning potential by up to a further £8,000-£10,000 per annum upon completion of essential company training. - Performance-related pay plan directly linked to company performance measures and targets - Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution - Annual Leave: 24 days holiday per year, increasing to 28 with the length of service (plus bank holidays) - Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid - Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay! - Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job, and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Water Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know; we’re here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
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Mechanical & Electrical Technician
Thames Water - Slough, Home Counties
£45,000 to £45,000 a year
PermanentFull time
We are seeking an experienced Mechanical & Electrical Technician to be based at our water production site in Bourne End, SL8 5NT. As a successful candidate, you will be using your mechanical & electrical knowledge as well as your experience to inspect, maintain, fault diagnose, test, install, modify or repair as appropriate, mechanical plant and associated electrical equipment, in a safe, efficient, timely and effective manner with minimum supervision allowing us to ensure that all of our sites remain operational for the benefits of our customers. This is an excellent opportunity to make a real difference to Thames Water's environmental impact, and you will be actively helping to reduce pollution from our sites. What you’ll be doing as the Mechanical & Electrical Technician - Carrying out scheduled planned maintenance work on mechanical and electrical equipment in compliance with company procedures to minimise plant breakdowns. - You will investigate plant failures and carry out repairs as quickly and efficiently as possible to avoid interruptions to the process. This may involve investigating and diagnosing complex faults and carrying out repairs during incidents. - You will be expected to provide technical advice, refer to up-to-date technical knowledge, and provide training or support for technical trainees if required. - Examples of equipment that you will be working on will be various pumps and associated control gear, 3-phase motors, starters and controls, electronic control systems such as VSDs, automatic valves and penstocks, flow, level and pressure measurement, programmable logic controllers, variable speed drives and controls, chemical handling, and dosing equipment. - Participate in a standby rota following the relevant training. Base Location: Bourne End WTW, Wendover Road, Bourne End, SL8 5NT Working Pattern: 38 Hours, Monday- Friday 7:30 am – 3:36 pm plus Standby rota payments & Overtime opportunities can increase the earning potential by up to a further £8,000-£10,000 per annum upon completion of essential company training. All PPE, tools, plus the provision of a Van when on duty and on call. You must have previous experience in an electrical apprenticeship, ONC/HNC in engineering, NVQ, or C&G level 3 in Electrical engineering, with an upskill in mechanical NVQ2/3 is crucial. What you should bring to the role To thrive in this role, the essential criteria you’ll need are: - You should be a time-served apprentice with significant experience in electrical systems working in a “true multi-skilled” capacity. - Ideally, you will have been upskilled with a mechanical qualification to allow inspecting, maintaining, fault diagnosis, testing, installing, modifying, or repairing mechanical and electrical plant equipment safely and efficiently. - For individuals with mechanical or electrical experience only, we will look to develop the right people to dual-skilled status. - Knowledge and awareness of health and safety issues are crucial. - The work will require physical fitness, as you will work in confined spaces with the successful completion of the appropriate training. - A valid driving license is essential, and all necessary equipment, such as the vehicle and tools, is provided. What’s in it for you? - Competitive salary up to £45,000 per annum, depending on skills and experience. - Standby rota payments & Overtime opportunities can increase this earning potential by up to a further £8,000-£10,000 per annum upon completion of essential company training. - Performance-related pay plan directly linked to company performance measures and targets. - Annual Leave: 24 days holiday per year, increasing to 28 with the length of service (plus bank holidays) - Generous Pension Scheme through AON. - Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers, and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job, and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Water Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know; we’re here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
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Asset Planner
Thames Water - Hammersmith, London
£46,000 to £55,000 a year
PermanentFull time
We’re investing more than ever to build a sustainable future for our water systems and the environment. In this exciting role, you’ll be at the forefront of that transformation - developing and maintaining asset plans that enhance operational performance, resilience and environmental outcomes. Your work will directly support our commitment to sustainability, ensuring our infrastructure meets both today’s needs and tomorrow’s challenges. With a focus on regulatory improvements and community impact, you’ll help shape a wastewater system that’s fit for the future. Join us and play a vital role in protecting natural resources while delivering long-term value for our customers and the planet. What you’ll be doing as a Wastewater Asset Planner You will own the plan for one of our London systems and stay involved in the plans as they are delivered through the sponsorship model. - Lead the development of integrated site plans by facilitating cross-functional collaboration, identifying interdependencies and determining the optimal sequencing of interventions. - Continuously update and maintain comprehensive site and system-level plans, adapting to project changes and reflecting evolving priorities across the asset lifecycle. - Gather long-term strategic input from Asset Strategy to inform Price Review 29 planning and ensure alignment with future needs. - Develop and prioritise projects for current and future 5-yearly Asset Management Periods (AMPs), incorporating engineering insights and defining technical scope for robust submissions to decision gates. - Create and manage system-wide plans across wastewater network, treatment and pumping—addressing capital maintenance, growth, enhancement, and quality goals. - Deliver on Capital maintenance plans and efficient spend in relation to asset health and supporting our Outcome Delivery Incentives. - Monitor and evaluate asset condition, maintenance standards and anticipated failure rates. - Support external engagement activities, helping stakeholders understand and align with our strategic plans. Base Location: Hybrid - Base location is flexible across the north London region Working Pattern: Full-time, Monday–Friday. (36 hours per week) What you should bring to the role: The essential criteria to help you succeed in this role are: - Knowledge of asset management, engineering best practices and planning/forecasting. - Confident communicator who builds strong relationships across teams and external stakeholders. - Analytical and confident with numbers, able to communicate complex ideas clearly and simply. - Proactive, can influence across all levels and consider different views. - Able to work flexibly across multiple workstreams, responding to changes in focus. - Has a good understanding of risk management. Additional skills and experiences would be great to have/bring: - Knowledgeable about wastewater systems and external impacts. - Professional membership of an engineering, environmental or asset management organisation is an advantage. - Ideally, understand regulatory processes, such as price reviews or annual returns. What’s in it for you? - Competitive salary of between £46,000 and £55,000 per annum, depending on experience. - 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) - Performance-related pay plan directly linked to company performance measures and targets. - Generous Pension Scheme through AON. - Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job, and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Water Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know. We’re here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
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Process Controller (Waste)
Thames Water - Rickmansworth, Home Counties
£40,000 to £40,000 a year
PermanentFull time
We are looking for a Process Controller to join Thames Water on a permanent basis. Working as part of a team of process controllers you will be responsible for the effective running of Maple Lodge Sewage Treatment Works 24 hours a day. This is done using SCADA and responding to specific situations to ensure the relevant processes are brought under control or escalated to an event. Out of hours you will be the responsible person on site and will direct the Process Technicians to ensure that services are delivered in accordance to standards. What makes this role unique? Every working day is different at Maple Lodge, which provides a very interesting, challenging and rewarding working environment. You will be at one of the biggest sewage treatment works on the Thames Water Estate and will receive full training and support for the Health & Safety, technical and process requirements related to the plant. What you will be doing as a Process Controller - Being responsible for the overall operation of the Sewage Treatment Works and associated outstations for the plant and equipment. - Monitoring, collating and reporting data in order to ensure that statutory and regulatory compliance is met and the site meets regulatory quality standards and customer demand. - Processing faults and advise suitable rectification by first fix, raising issues to the Site Management Team. - Carrying out isolations to plant and issuing Permits to work as part of a safe system of work - Assisting with on-site capital project works, co-ordinate maintenance and operational personnel raising reactive work when required. - Monitoring stock levels and request and take deliveries as required. - Undertaking safety and security checks and taking responsibility for the health and safety of yourself and your colleagues. - Operate and monitor the processes from the Control room using SCADA, and where necessary, go into the process area to carry out operations and when required, inspect the process area’s. - Undergo training in safety procedures including confined space entry. What skills are required for this role? - Must be a team player. - SCADA experience. - Wastewater process experience and the ability to coordinate & prioritise work. - Qualification in a technical discipline M, E or ICA would be advantageous (with Technical City and Guilds, ONC/OND, HNC/HND or equivalent) - You must be able to work unsupervised on 12-hour shifts days and nights. - Fully competent at using the appropriate Company IT systems. - Full UK Driving Licence. What’s in it for you? - Offering a salary up to £40,000 per annum depending on skills and experience. - WeCare, a variety of health and wellbeing services for you and your family including up to 10 specialist counselling sessions, 24/7 access to a virtual GP, get-fit programmes and access to a nutritionist. - Benefits on Tap, access to discounts, cashback and instant vouchers. - Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid - Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay! - Ongoing performance development reviews to help you be your best and identify growth opportunities. - Personal Medical Assessments – Open to all once a year. - Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Water Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
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Process Scientist Placement
Thames Water - Hampton, London
£23,000 to £23,000 a year
PermanentFull time
Have you ever wondered what it takes to deliver safe, high-quality drinking water to millions of customers every day? As a Process Scientist Industrial Placement at Thames Water, you'll gain hands-on experience helping to protect water quality from source to tap while working alongside experienced scientists on real-life operational challenges. What you’ll be doing across your placement year - Water quality monitoring from the source to service reservoir. - Investigating water quality failures/events at company assets and raising on the asset DWSP (Drinking Water Safety Plan). - Provide recommendations to both internal and external departments on how events/failures can be prevented in the future. - Providing technical support to Production and Capital Delivery schemes to ensure that water quality requirements are met. - Supporting internal water treatment works audit process (Drinking Water Safety Plan) and conducting end-to-end treatment reviews. - Represent the company in meetings with stakeholders to build awareness both internally and externally. - Maintain the reputation of the Thames Water brand. - Undertake out-of-hours technical support on a one-in-six rota for which appropriate training will be given. Why choose Thames Water? This isn't a placement where you'll spend a year observing from the sidelines. You'll work on real investigations, contribute to water quality improvements, collaborate with operational teams and gain insight into how one of the UK's largest water companies delivers safe drinking water to millions of customers every day. What you should bring to the role To thrive in this role, the essential criteria you’ll need is: - Degree (or equivalent/ working towards) in a Scientific or Engineering discipline. - A full driving licence, access to own vehicle and business travel insurance is required due to travel across the Thames Valley Region - We’re looking for enthusiastic and curious individuals who enjoy working with others and learning new skills. You’ll be someone who likes sharing ideas, asking questions, and contributing as part of a supportive and diverse team Base Location: This placement is based at either Hampton or Walton Water Treatment Works and involves travel to sites across West London, giving you exposure to different parts of our water treatment and supply network. Hours: 36 hours a week What’s in it for you? - Competitive Salary of £23,000 per annum - Duration of Placement: October 2026 until September 2027 - 24 days holiday (plus bank holidays) - Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Water Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
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Customer Service Agent
Thames Water - Reading, Home Counties
£25,694 to £25,694 a year
PermanentFull time
Ready to Make a Difference? Join Us as a Customer Service Agent! Become the voice our customers trust and the support they rely on. As a Customer Service Agent, you'll help customers resolve water and wastewater service enquiries, delivering exceptional service when it matters most and making a real difference every day. What you’ll be doing as a Customer Service Agent Be the first point of contact for customers, handling inbound phone enquiries and getting to the root of issues quickly. You'll gather key information, keep customers informed every step of the way, and accurately record details to help resolve everything from water leaks to sewer blockages. The key responsibilities are: - Use your problem-solving skills and friendly approach to understand customer needs and resolve issues efficiently. - Keep customers informed and reassured, providing clear updates and support throughout every interaction. - Use tools such as Salesforce and Amazon Web Services to accurately record information and deliver the best solutions. - Arrange resolutions, from providing advice and information to coordinating engineer visits, ensuring a seamless customer experience. Start date: Monday 2nd November 2026 Location: Kemble Court, Reading Hybrid – 36 hours per week, working 8-hour shifts between 6am and 10pm, Monday to Friday, plus 1 in 3 weekends. Bank holidays are included where they fall on your normal working day Training - To set you up for success, we provide eight weeks of on-site training and a complete development program to support you in delivering outstanding service to our customers. What you should bring to the role: - Passionate about delivering great customer service and creating positive experiences. - Excellent communication skills, with confidence speaking to customers over the phone. - A collaborative team player who enjoys working with others. - Eager to learn, develop, and embrace new challenges. - Strong IT skills, active listening, and a problem-solving mindset. - Able to stay organised and perform well in a fast-paced environment. What’s in it for you? - We’re offering a salary starting from £25,694 per annum. - 24 days of holiday per year increasing to 28 with length of service. - Performance-related pay plan directly linked to company performance measures and targets - Generous Pension Scheme through AON - Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Water Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
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OT Technical Manager
Thames Water - Reading, Home Counties
£90,000 to £90,000 a year
PermanentFull time
This is a rare opportunity to take on a senior technical leadership role at Thames Water, the UK’s largest water company, where operational technology directly supports the delivery of essential water and wastewater services to 16 million customers. We are looking for a highly technical, operationally focused and delivery driven OT Technical Manager to lead the performance, security, resilience and support of our Operational Technology estate and associated digital services. You will act as a senior operational technical authority across OT infrastructure, IT and OT connectivity, enterprise network security, cyber compliance, compute platforms, active directory and identity services. Leading specialist internal teams and strategic service partners, you will ensure that the critical technologies supporting our water and wastewater operations remain available, secure, resilient and fit for purpose. This is a broad and influential leadership role, combining deep technical oversight with operational delivery, supplier management, cyber resilience, business continuity and continual service improvement. You will also turn approved OT and Digital network roadmaps into deliverable operational plans, balancing day to day service performance with technical risk, lifecycle requirements, regulatory obligations and future operational needs. The role sits within the Thames Digital OT function and provides the opportunity to shape how one of the UK’s most significant critical infrastructure organisations operates, protects and continually improves its technology estate. What you’ll do as an OT Technical Manager OT Technical Leadership & Operational Performance - Act as a senior operational technical authority for Thames Water’s OT technology estate and associated digital services. - Lead the teams responsible for IT network operations, enterprise network security, cyber compliance, OT compute, active directory and identity services. - Ensure the integrity, security, availability, resilience and supportability of OT systems across Thames Water’s operational sites. - Provide expert technical leadership, escalation and decision making across OT infrastructure, connectivity, compute, security and identity services. - Maintain effective oversight of the live OT estate, ensuring that critical services remain reliable, secure and fit for purpose. Digital Network Roadmaps - Own the implementation of the approved Digital (IT/OT) network roadmaps. - Translate agreed technical roadmaps into prioritised and deliverable operational plans. - Coordinate resources, suppliers, dependencies, and change activity to deliver roadmap commitments effectively. - Identify and escalate conflicts, risks, dependencies, and required deviations through the appropriate engineering governance routes. - Ensure operational delivery remains aligned with approved architectures, standards, regulatory requirements, and business priorities. Networks, Connectivity & Security Operations - Lead the operation and continual improvement of IT and OT connectivity services supporting connected people and operational assets. - Oversee network operations delivered through a combination of internal resources and third party managed services. - Monitor and improve network service health, capacity, performance, resilience and lifecycle. - Lead the enterprise network security services within the role’s remit, including firewalls, VPN and remote access services, WAN and SD-WAN security controls, and network security monitoring. - Ensure cyber compliance activities are operated effectively, supported by appropriate evidence and subject to continual improvement. - Identify and manage network security risks, vulnerabilities, control gaps and technical dependencies. OT Compute, Directory & Identity Services - Lead the reliable and secure operation of OT hosting and compute platforms. - Oversee OT Active Directory, the OT tenant and Entra ID services. - Ensure effective identity lifecycle management, privileged access controls, platform health, backup, recovery and technical support. - Manage technical risks and improvement opportunities across OT compute, directory and identity services. - Ensure platforms remain resilient, supportable and capable of meeting current and future operational requirements. Service Management & Continual Improvement - Manage the routine operation, maintenance and continual improvement of OT systems and associated processes. - Ensure operational issues, recurring faults, performance constraints and capacity risks are identified, prioritised and addressed. - Apply effective incident, problem, change, capacity and service improvement practices across the live estate. - Establish meaningful operational KPIs and service measures covering performance, resilience, supportability and improvement. - Ensure lessons learned from incidents, operational events and service reviews are translated into practical improvements. Operational Resilience, Compliance & Business Continuity - Own operational resilience, business continuity and disaster recovery arrangements for the services within the role’s remit. - Ensure critical services are appropriately backed up, recoverable and supported by effective recovery capabilities. - Maintain, test and continually improve recovery documentation and disaster recovery arrangements. - Coordinate technical response and service restoration during major incidents, operational events and service disruptions. - Ensure operational compliance with approved company policies, engineering standards, cyber security requirements and relevant regulatory obligations. - Maintain remediation plans and provide timely assurance and evidence to internal stakeholders and relevant regulatory bodies. Leadership, Stakeholder & Commercial Management - Lead a high performing and improvement focused technical organisation, setting clear priorities, objectives and performance expectations across internal teams and strategic partners. - Balance operational support with risk reduction, resilience, compliance, lifecycle activity and roadmap delivery, allocating resources to the areas of greatest business and operational need. - Act as the senior operational technical authority and escalation point, providing clear, practical and commercially balanced advice to senior stakeholders. - Build effective relationships across Technology, Engineering, Operations, Cybersecurity, Finance, Procurement and Health and Safety, as well as with regulators and external partners. - Manage key contracts, suppliers and service relationships, holding partners accountable for service performance, security, resilience, commercial outcomes and agreed improvements. - Support Capex and Opex planning while managing supplier risks, dependencies and commercial constraints. - Develop team capability, succession and professional growth while promoting health, safety, wellbeing, accountability and operational excellence. Base location – Hybrid – Clearwater Court, Reading Working pattern – Full-time, Monday to Friday What you should bring to the role Essential Experience - Experience working within water industry Operational Technology (OT), with extensive understanding of the technology and operational environments that support critical water and wastewater services. - Strong knowledge and practical experience of OT methodologies, principles, frameworks, systems, and architectures within a complex operational environment. - Demonstrable experience leading operational technology services across infrastructure, networks, security, compute, identity, and associated digital services. - Proven experience managing internal technical teams and significant third-party delivery, managed service, offshore, and outsourced partners within a matrix organisation. - Demonstrable understanding of the use of OT within the utility industry, including the operational, resilience, security, safety, and regulatory considerations associated with critical infrastructure. - Proven experience managing technical risks, incidents, problems, service performance, business continuity, disaster recovery, and continual service improvement across a live operational estate. - Strong experience working with senior stakeholders across technology, engineering, operations, cybersecurity, compliance, commercial, and business functions. - Proven ability to translate complex technical problems into simple, practical, and deliverable solutions. - Demonstrable experience making balanced decisions that consider commercial, operational, customer, security, resilience, and regulatory requirements. - Experience managing technical suppliers, service providers, communications partners, and system integrators, with accountability for service performance and contractual outcomes. - Strong understanding and practical experience of LAN and WAN network technologies within complex operational environments. Essential Technical Skills & Qualifications - Higher education qualification, or equivalent demonstrable experience, within an engineering discipline. - Strong technical knowledge of OT systems and architecture, including the infrastructure and supporting services required to operate critical operational environments. - Strong understanding of OT networks, LAN, WAN, connectivity, and associated operational technologies. - Practical knowledge of enterprise network security technologies, including firewalls, VPN, remote access, WAN and SD-WAN security controls, and network security monitoring. - Strong understanding of OT compute platforms, Active Directory, Entra ID, identity lifecycle management, privileged access, backup, recovery, and platform resilience. - Strong knowledge of OT cybersecurity principles, cyber compliance requirements, operational security controls, risk management, and vulnerability remediation. - Strong stakeholder engagement and stakeholder management skills, with the ability to communicate effectively with technical and non-technical audiences. - Strong decision-making and judgement, with the ability to assess complex operational, technical, commercial, security, and customer considerations. - Demonstrable leadership capability, including leading internal teams, matrix resources, and third-party delivery partners. - Strong personal accountability and resilience, with the ability to deliver results under pressure in a critical operational environment. - Excellent communication and interpersonal skills, with the ability to influence senior stakeholders and establish effective relationships across organisational boundaries. Desirable Experience - Extensive knowledge of business operations and commercial constraints, with experience developing business justifications, cost models, investment cases, and risk/benefit profiles for projects or programmes of work. - Experience managing significant Capex and Opex budgets and working within formal financial, governance, procurement, and investment control processes. - Awareness of emerging OT, digital, cybersecurity, networking, and utility industry trends, with evidence of anticipating their implications for operational technology services. - Experience maintaining external professional networks and using industry insight to identify emerging technologies, risks, standards, and best practice. - Experience working with national and international standards and contributing to the drafting, review, and formation of technical, operational, security, and governance documentation. - Experience working with water industry regulators and external stakeholders, including the Environment Agency, Ofwat, and Drinking Water Inspectorate. - Experience operating within a complex matrix organisation with significant outsourced, offshore, and third-party supplier arrangements. - Experience leading operational transformation, technology lifecycle, resilience, and continual improvement programmes across critical infrastructure environments. Desirable Technical Skills & Qualifications - Membership of a relevant professional engineering, technology, cybersecurity, or operational technology professional body. - NEBOSH qualification or equivalent Health & Safety and Environmental Management competence. - Relevant qualifications or certifications in Operational Technology, industrial control systems, cybersecurity, networking, infrastructure, or service management. - Professional qualification or equivalent experience in engineering, operational technology, infrastructure, or technology management. - Knowledge of relevant national and international OT, cybersecurity, networking, resilience, and critical infrastructure standards. - Leadership and management competence appropriate to leading complex technical teams and third-party service providers. What’s in it for you? - Competitive up to £90,000 per annum depending on experience - £5,800 Car allowance - Annual Leave: 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays). - Performance-related pay plan directly linked to company performance measures and targets. - Generous Pension Scheme through AON. - Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job, and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Water Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know. We’re here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
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PMO Systems & Reporting Manager
Thames Water - Reading, Home Counties
£64,000 to £64,000 a year
PermanentFull time
We are looking for a highly technical, analytical, and delivery-focused PMO Systems & Reporting Manager to own and lead the strategy, design, and continuous improvement of our PMO systems, data flows, and reporting platforms. You will act as the technical authority for PMO tooling, defining workflows, integrations, and configuration changes that strengthen delivery governance and portfolio insight. You will also ensure data quality and reporting excellence through robust standards, enterprise-grade models, and automated insight products, while leading system upgrades, integrations, and technical change initiatives in partnership with IT and external vendors. This role sits within the PMO team and plays a key role in strengthening portfolio governance, reporting capability, and data-driven decision-making across the organisation. What you’ll do as a PMO Systems & Reporting Manager PMO Systems & Reporting Strategy - Own and lead the strategy, design, and continuous improvement of PMO systems and reporting platforms. - Act as the organisation’s subject matter expert for PMO tooling, defining configuration, workflows, integrations, and system changes. - Ensure PMO systems support effective portfolio governance, delivery oversight, and management insight. - Provide expert-level guidance to PMO teams and project professionals on systems, reporting standards, and best practice. Data Governance & Quality Assurance - Oversee end-to-end data governance and quality assurance across all PMO datasets. - Establish and enforce data standards, validation rules, metadata structures, and assurance processes. - Ensure PMO data is accurate, consistent, reliable, and fit for decision-making. - Maintain robust data structures, controlled vocabularies, data lineage, and appropriate access controls. Enterprise Reporting & Insight - Develop, maintain, and optimise enterprise reporting models and automated insight products. - Design robust Power BI datasets, semantic models, dashboards, and reporting solutions for senior stakeholders. - Develop automated reporting pipelines that provide timely, trusted, and actionable performance intelligence. - Identify opportunities to improve reporting efficiency, data quality, automation, and portfolio insight. System Upgrades, Integrations & Technical Change - Lead system upgrades, integrations, and technical change initiatives in partnership with IT and external vendors. - Assess impacts, define technical requirements, lead testing, and make informed decisions on solution design and configuration. - Ensure PMO systems remain stable, scalable, secure, and aligned with governance standards. - Support integrations between PMO platforms, enterprise systems, and reporting environments. Stakeholder Engagement & Technical Support - Work closely with the Head of PMO, PMO Manager, PMO team, project teams, and Commercial teams. - Influence, advise, and train PMO teams and project professionals on PMO systems, reporting standards, and data best practice. - Provide expert troubleshooting and technical support for PMO tooling, reporting solutions, and data processes. - Collaborate with IT teams and external vendors to deliver effective technical solutions and continuous improvement. Base location – Hybrid – Clearwater Court, Reading Working pattern – Full-time, Monday to Friday What you should bring to the role Essential Experience - Significant experience administering, configuring, and enhancing enterprise PMO or PPM systems, including responsibility for system design, workflows, integrations, and technical decision-making. - Demonstrable experience designing and governing high-quality portfolio data environments, including data standards, assurance frameworks, validation processes, and reporting structures across complex project or portfolio ecosystems. - Advanced experience developing enterprise-grade Power BI solutions, including semantic models, automated datasets, high-impact dashboards, and insight products used by senior stakeholders. - Proven ability to influence, advise, and train PMO teams and project professionals, providing expert-level support, troubleshooting, education, and guidance on PMO systems, reporting standards, and data best practice. Essential Technical Skills & Qualifications - Advanced technical proficiency in Power BI and enterprise reporting, including data modelling, DAX, semantic models, reusable datasets, composite models, and automated reporting pipelines. - Strong SQL or equivalent query language capability, including designing, optimising, and troubleshooting complex queries, stored procedures, and transformations across relational and analytical data environments. - Hands-on expertise administering and configuring PPM / PMO systems such as Project Online, Project for the Web, Planview, or equivalent enterprise platforms, including workflow configuration, integrations, permissions, and customisation. - Deep understanding of data architecture and governance, including metadata management, controlled vocabularies, data lineage, validation rules, role-based access controls, and regulatory or compliance considerations. - Practical knowledge of Extract, Transform and Load (ETL), data integration, and automation tools, including Power Query, Power Automate, APIs, connectors, integration hubs, or equivalent platforms. - Strong working knowledge of database structures and modelling principles, with the ability to design, optimise, and troubleshoot data schemas, relationships, and performance issues across operational and reporting environments. - Expert-level proficiency in Excel for analysis and automation, including Power Query, advanced modelling, data transformation, automation techniques, and integration with wider reporting solutions. Desirable Experience - Experience supporting or administering enterprise project management tools such as Microsoft Project Online, Planner Premium, Planview, Azure DevOps, or similar platforms. - Background in developing automated data pipelines or integrations between PPM tools and SAP systems. - Exposure to portfolio management, project controls, or governance frameworks within a PMO environment. - Experience working with APIs, scripting, or low-code automation tools to streamline reporting and data processes. Desirable Technical Skills & Qualifications - P3O Foundation & Practitioner. - Relevant certifications in data analytics, BI, or project management tooling. - Project Management – Foundation level competence or intermediate level if working in a project context. - Programme Management – Foundation level competence, or intermediate level if working in a programme context. - Portfolio Management – Foundation level competence or intermediate level if working in a portfolio context. - Change Management – Foundation level competence. - Business Analysis – Intermediate level competence if working in a COE context. What’s in it for you? - Competitive up to £64,000 per annum depending on experience. - Annual Leave: 26 days holiday per year, increasing to 30 with length of service. (plus bank holidays). - Performance-related pay plan directly linked to company performance measures and targets. - Generous Pension Scheme through AON. - Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job, and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Water Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know. We’re here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
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SAC Developer
Thames Water - Reading, Home Counties
£60,000 to £60,000 a year
PermanentFull time
We are looking for an experienced SAP Analytics Cloud (SAC) Developer to join our Data Team within the BI division. Your work will be central to creating and improving SAC reporting templates and dashboards, helping drive strategic decision-making across the organisation. What you’ll do as an SAP Analytics Cloud (SAC) Developer Collaborate & Create - Work closely with business stakeholders to design engaging SAC stories that bring the product owner’s vision to life. - Translate business requirements into effective, user-focused SAC reporting solutions. - Work collaboratively with SAC developers, Power BI developers, Data Engineering teams, and other technical colleagues to deliver high-quality reporting products. - Contribute to the continuous improvement of SAC reporting capabilities, templates, and dashboards. Maintain Excellence - Oversee and maintain a portfolio of SAC artefacts, including models and stories, ensuring they remain accurate, relevant, and fit for purpose. - Ensure SAC reporting solutions are developed and maintained to a high standard, with appropriate data structures, calculations, and visualisations. - Proactively identify opportunities to improve existing SAC solutions, reporting processes, and user experience. - Support the ongoing development and optimisation of SAC reporting capabilities across the organisation. Resolve & Support - Swiftly address incidents and provide technical support to users experiencing issues with productionised SAC stories. - Investigate and troubleshoot issues across SAC models, stories, data sources, calculations, and reporting processes. - Work closely with Data Engineering and other technical teams to resolve data and integration issues. - Provide expert guidance and support to end users and stakeholders. Meet & Exceed - Ensure that all requirements are clearly understood and delivered according to the product backlog. - Work within continuous delivery and Agile methodologies to deliver high-quality reporting solutions. - Contribute to testing, quality assurance, and successful implementation of SAC developments. - Ensure solutions meet business needs while maintaining appropriate technical and reporting standards. Communicate Effectively - Clearly articulate delivery expectations and maintain open lines of communication with stakeholders at all levels. - Work with stakeholders across the business to define requirements, demonstrate solutions, and gather feedback. - Prepare and deliver clear, concise, and compelling presentations and demonstrations. - Develop training documentation and lead training sessions with end users of SAC reports. Advocate for SAC - Promote the benefits and capabilities of SAP Analytics Cloud across the organisation. - Proactively identify opportunities to showcase SAC and demonstrate how it can support business decision-making. - Lead demonstrations of SAC capabilities to stakeholders at all levels, including C-suite. - Drive maximum value from SAC by encouraging effective adoption and best practice across the organisation. Key relationships and interactions - Working in the Data Team, within the BI division and reporting to the Head of Business Intelligence. - Working as part of a team of SAC and Power BI developers. - Daily interaction with the Data Engineering team, who provide the underlying data. - Working with stakeholders at all levels across the business to define requirements and build and test solutions. - Proactively creating opportunities to showcase the capabilities of SAC through demonstrations to all levels of the business, up to and including C-suite. - Preparing training documents and leading training sessions with end users of the reports. - Working closely with digital workplace peers and other IT teams, including product management, project delivery, applications, infrastructure, security operations, enterprise/network operations, and IT operations management. What you should bring to the role Essential Experience - Continuous Delivery: Experience working in continuous delivery environments and cross-functional teams using Agile methodology. - Presentation Skills: Proven experience presenting to senior stakeholders, with the ability to deliver clear, concise, and compelling presentations. - Business Acumen: A knack for quickly understanding business needs, future trends, opportunities, and constraints across various domains. Essential Technical Skills & Qualifications - SAC Expertise: Extensive hands-on experience with SAP Analytics Cloud, including modelling, data blending, complex calculations, predictive analytics, and planning. - Data Integration Skills: Proficiency in working with both live and acquired data sources. - BW/4HANA Proficiency: Deep experience with writing queries on BW/4HANA. - ETL & Data Warehousing: Strong understanding of ETL processes and data warehouse concepts, with the ability to work effectively with data engineering teams and underlying data structures. - Reporting & Dashboard Development: Demonstrable experience designing, developing, testing, and maintaining enterprise reporting solutions and dashboards. - Data Modelling & Analysis: Strong analytical and data modelling skills, with the ability to develop effective models, calculations, and visualisations within SAC. - Agile Delivery: Practical experience delivering analytics and reporting solutions within Agile and continuous delivery environments. Desirable Experience - Experience working within a large, complex organisation with multiple stakeholder groups and business domains. - Experience delivering enterprise-scale reporting and analytics solutions using SAP Analytics Cloud. - Experience working closely with Data Engineering teams to develop and consume data products. - Experience delivering user training, documentation, demonstrations, and adoption activities for analytics solutions. - Experience working with senior stakeholders and C-suite audiences to communicate technical capabilities and business insight. Desirable Technical Skills & Qualifications - ETL & Data Warehousing: A background in ETL processes and data warehouse management is desirable but not essential. - SAP Datasphere: Demonstrable experience with SAP Datasphere would be a plus. - Power BI: Experience with Power BI or other enterprise business intelligence platforms would be advantageous. - SAP BW/4HANA: Further experience with SAP BW/4HANA data modelling, queries, and reporting environments would be beneficial. - Relevant SAP Analytics Cloud, data analytics, business intelligence, or related technical certifications would be advantageous. What’s in it for you? - Competitive up to £60,000 per annum depending on experience. - Annual Leave: 26 days holiday per year, increasing to 30 with length of service. (plus bank holidays) - Performance-related pay plan directly linked to company performance measures and targets. - Generous Pension Scheme through AON. - Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job, and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Water Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know. We’re here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
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Capex Analyst
Thames Water - Reading, Home Counties
£40,000 to £40,000 a year
PermanentFull time
We’re investing more than ever to build a sustainable future for our water systems and the environment. In one of these exciting roles, you’ll be at the forefront of that transformation - developing and maintaining asset plans that enhance operational performance, resilience and environmental outcomes. Your work will directly support our commitment to sustainability, ensuring our infrastructure meets both today’s needs and tomorrow’s challenges. With a focus on regulatory improvements and community impact, you’ll help shape a water supply system that’s fit for the future. Join us and play a vital role in protecting natural resources while delivering long-term value for our customers and the planet. What you’ll be doing as an Asset Planner You will own the plan for your sites and systems and stay involved in the plans as they are delivered through the sponsorship model. - Lead the development of integrated site plans by facilitating cross-functional collaboration, identifying interdependencies and determining the optimal sequencing of interventions. - Continuously update and maintain comprehensive site and system-level plans, adapting to project changes and reflecting evolving priorities across the asset lifecycle. - Gather long-term strategic input from Asset Strategy to inform Price Review 29 planning and ensure alignment with future needs. - Develop and prioritise projects for current and future 5-yearly Asset Management Periods (AMPs), incorporating engineering insights and defining technical scope for robust submissions to decision gates. - Create and manage system-wide plans across abstraction, treatment, storage, pumping, and sludge assets—addressing capital maintenance, growth, enhancement, and quality goals. - Deliver on Capital maintenance plans and the efficient spend in relation to asset health and supporting our Outcome Delivery Incentives. - Monitor and evaluate asset condition, maintenance standards and anticipated failure rates. - Support external engagement activities, helping stakeholders understand and align with our strategic plans. Base Location: Hybrid - Base location is flexible across the Thames Valley and Home Counties region but must be able to attend our Reading office every Tuesday. Working Pattern: Full-time, Monday–Friday. (36 hours per week) What you should bring to the role: The essential criteria to help you succeed in this role are: - Knowledge of asset management, engineering best practices and planning/forecasting. - Confident communicator who builds strong relationships across teams and external stakeholders. - Analytical and confident with numbers, able to communicate complex ideas clearly and simply. - Proactive, can influence across all levels and consider different views. - Able to work flexibly across multiple workstreams, responding to changes in focus. - Has a good understanding of risk management. Additional skills and experiences would be great to have/bring: - Knowledgeable about water and wastewater systems and external impacts. - Professional membership of an engineering, environmental or asset management organisation is an advantage. - Ideally, understand regulatory processes, such as price reviews or annual returns. What’s in it for you? - Competitive salaries up to £46,000 to £57,000 per annum, depending on experience. - 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) - Performance-related pay plan directly linked to company performance measures and targets. - Generous Pension Scheme through AON. - Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and value Working at Thames Water Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
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