Student Adviser (Welfare) 0.88 FTE
| Company: | Teaching Vacancies |
|---|---|
| Salary: | Not specified |
| Hours: | Part-time |
| Location: | London, E14 0AF |
| Job type: | Permanent |
| Posting date: | 12 Nov 2026 |
| Closing date: | 22 Nov 2026 |
Summary
What skills and experience we're looking for
The Role:
The College is seeking a Student Adviser to provide welfare support to students, based at our Havering Sixth Form Campus. We are looking for an enthusiastic team player, who cares about making a difference, to join our friendly and experienced Bursary & Welfare team.
Key Responsibilities:
• Provide advice, information, and guidance to students on a range of welfare-related matters, including housing, homelessness, financial hardship, immigration, and benefits.
• Support students in accessing appropriate internal and external welfare and financial assistance.
• Signpost students to external support services, including charities, food banks, local authorities, and other community organisations.
• Contribute to the administration and delivery of bursary processes across the Group when required.
• Work collaboratively within the Bursary & Welfare Team to ensure students receive timely, effective, and appropriate support.
Who You Are:
The successful applicant will have experience of 1-1 advisory work and hold relevant qualifications. They will offer a professional service, keeping up to date with welfare-related local and national developments. It is essential to have experience of working in a diverse customer-centred environment, both face to face and over the telephone. Being able to work effectively under pressure is key.
What the college offers its staff
What We Offer:
• Pension: New City College provides a career average pension scheme for all staff (TPS or LGPS)
• Accessibility: All college sites are easily accessible for wheelchair users and via public transport (bus, DLR, or tube).
• On-Site Facilities: Free access to on-site gym facilities at some campuses and on-site cafes serving subsidised food and drinks.
• Staff Development: Five CPD (Continuing Professional Development) days per year, with access to industry-standard facilities and a collaborative working environment. Leading to opportunities for career advancement and professional development in a supportive setting.
• Financial Perks: Interest-free loans for annual travel season tickets. Health cash plan (reimbursement for dental, optical, and therapy treatments) and a completely confidential Employee assistance program.
• Discounts: Save money on day-to-day expenses, shopping, dining out, DIY, and travel.
Commitment to safeguarding
We are committed to safeguarding young people and vulnerable adults, and expect all staff and volunteers to share this commitment. Offers of employment are subject to pre-employment checks, which may include an Enhanced DBS check (with a Children’s Barred List check), references, right to work, medical clearance, online searches, and other relevant suitability checks. Unsatisfactory checks may result in an offer being withdrawn. These roles are exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974, applicants will be required to disclose relevant criminal convictions and cautions in accordance with the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.