Head of Reservations and Events


Company:	Hospitality & Catering Solutions
Salary:	£50,000 to £60,000 a year
Hours:	Full-time
Location:	E14 4HJ
Working pattern:	On-site
Job type:	Permanent
Posting date:	11 Nov 2026
Closing date:	11 Dec 2026

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Summary

Head of Reservations and Events

Salary: Up to £60,000

An established premium hospitality business is seeking an experienced Head of Reservations and Events to lead a busy, multi-site operation.

This is a senior, hands-on position suited to an accomplished manager who thrives in a fast-paced environment, enjoys leading sizeable teams and has the commercial awareness to maximise reservations and events revenue.

Head of Reservations and Events Benefits

• Salary up to £60,000 per annum (DOE).

• Performance-related bonus twice annually.

• Predominantly Monday to Friday.

• Senior leadership role with genuine autonomy

Head of Reservations and Events Responsibilities

• Lead, develop and motivate a central reservations and events team.

• Oversee reservations, private dining, exclusive hires and a busy events calendar across multiple venues.

• Manage VIP relationships, key clients and complex guest complaints.

• Drive revenue through proactive sales, enquiry conversion and relationship management.

• Oversee multiple booking systems, departmental reporting and daily operations.

• Work closely with operational teams to ensure seamless event delivery.

Head of Reservations and Events Requirements

• Proven senior reservations and events management experience, ideally within a multi-site hospitality operation.

• Strong leadership experience managing sizeable teams.

• Excellent knowledge of reservations, CRM and event management systems.

• Commercially driven, highly organised and confident managing multiple priorities.

• A hands-on leader with exceptional communication, guest relations and problem-solving skills.

• Background in premium restaurants, luxury hotels, private members' clubs or high-end events environments.

We are looking for an established leader who can take ownership of a demanding department, inspire their team and deliver exceptional commercial and operational results.

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