Dermatology Pathway Coordinator | Chelsea and Westminster Hospital NHS Foundation Trust


Company:	Chelsea and Westminster Hospital NHS Foundation Trust
Salary:	£34,186 - £37,389 Pro rata per annum incl. HCAS
Hours:	Full-time
Location:	London, SW10 9NH
Job type:	Permanent
Posting date:	10 Nov 2026
Closing date:	10 Dec 2026

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Summary

This is an exciting opportunity to join the wider Dermatology multidisciplinary team as a Band 4 Patient Pathway Coordinator, providing specialist administrative and pathway support across the service. Working closely with clinical,nursingand administrative colleagues, the post holder will play a key role in coordinating the Dermatology-specific aspects of patient pathways, ensuring that investigations, results, treatment-related processes, clinicalcorrespondenceand onward actions are progressed appropriately and efficiently. The PPC will work alongside the Patient Access and Scheduling teams, who manage the routine booking of new and follow-up appointments, with this role providing theadditionalspecialist coordination required to support patients through more complex Dermatology pathways. The post holder will act asan important pointof contact for patients and clinical teams, proactively resolving queries,monitoringoutstanding actionsand inboxeswithin agreedtimeframes,maintainingaccuratepatient information and escalating delays or concerns whereappropriate. The role requires excellent organisation, communication and problem-solving skills andprovidesan opportunity to make a direct contribution to the delivery of a responsive, well-coordinated and patient-centred Dermatology service.

To provide additionalspecialist administrative support across the Dermatology service, Patient Pathway Coordinators will work across two core pathway teams, whileretainingflexibility to support the wider service asrequired. One team will primarily support theTeledermatologypathway and Minor Operations (MOPs) coordination and scheduling, ensuringpatientsprogress efficiently through these pathways. The second team will provide dedicated support forsystemic and biologic treatment pathways, nurse-ledtreatmentsand associated coding, working closely with the clinical and nursing teams to ensure pathway actions are completed accurately and promptly.

This job description provides a standardised framework for Dermatology PPC roles, promotingconsistency,efficiencyand high-quality patient careacross the service, which are:

• Patient pathway co-ordinator – Tele-dermatology

• Patient pathway co-ordinator – Minor Operations Scheduling

• Patient pathway co-ordinator – Biologics,Systemicand Acnetreatments

• Patient pathway co-ordinator – Nurse Lead Treatments and coding

All posts will undertake a core set of generic Dermatology PPC responsibilities, alongside a specific focus on their designated specialist pathway or area of the service.

Please see attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children’s services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.

We are committed to equal opportunities and believe that diversity drives innovation and excellence. As part of our dedication to equity, we actively welcome applications from individuals from the global majority, veterans and underrepresented communities. We value the unique perspectives and experiences that diverse teams bring and are committed to creating an environment where all voices are heard, respected, and empowered to succeed."

If you haven’t heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.

Some roles may require weekend shifts at multiple sites.

Note: These roles specifically relate to the Biologics and Procedures Scheduling pathways.

Please see attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

This advert closes on Sunday 15 Nov 2026

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