Near You Coordinator


Company:	RNID
Salary:	£26,480 to £26,480 a year
Hours:	Full-time
Working pattern:	Remote
Job type:	Contract
Posting date:	10 Nov 2026
Closing date:	25 Nov 2026

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Summary

Applicants must be based in the Lanarkshire area

About RNID

We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus.

We work with our communities and partners across industry, government, charity, education and more to change life for the better. RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.

Join our team

At RNID we have big, ambitious plans to make real impact for our communities. To do that, we need the right people in our team. We are a remote working organisation, with colleagues based across the UK in locations from Cornwall to the Scottish Highlands and everywhere in between. We come together in person three times a year for our Staff Summits, inspirational events for sharing skills and ideas, hearing from external speakers and spending quality time with colleagues. Working in this way, we bring together the best of digital and in-person working in a modern, progressive organisation.

We know our colleagues have responsibilities and interests outside work and we want to support that, which is why we offer a sector-leading flexible working policy to all our staff from day one. Our values are at the heart of how we work and communicate with each other, and the outside world. We strive to be an organisation that is connected, insightful, curious and passionate in everything we do.

Does that sound like a good fit? If so, we can’t wait to hear from you…

What you will be doing

You will:

Lead the development and delivery of the RNID Near You community service across the Lanarkshire region, supporting local communities through drop‑in sessions offering:

Practical hearing aid support

Information on hearing loss and tinnitus

Hearing checks

You

You will be responsible for co-ordinating around 20 drop-in services and be able to recruit, train and manage a team of around 30 volunteers to deliver the service across your area. You will have responsibility for the set up and running of these clinics and have good local knowledge of your area in order to seek new opportunities for delivery of our RNID Near you services.

We are looking to appoint a motivated person with a keen interest in supporting people with their hearing loss. While you will be home based, there will be some travel to venues where we will provide drop-in clinics in community settings.

You want to make a difference in people’s lives and love to interact with various audiences, including volunteers, health & care professionals and service users. You have experience managing events, your own workload and are able to work evenings/ weekends if required. You are able to physically assist clients with hearing aids sensitively, giving clear guidance and taking into account individual wishes and health needs.

You are ready to work for a home-working organisation and have good IT skills, particularly with Microsoft Office applications including Outlook, Excel, Word.

What we can offer you

Your benefits include:

28 days annual leave plus all bank holidays

Plus 2 wellbeing days for extra flexibility

Sickness benefit entitlement from day 1

Fully remote working with no core hours

£26 remote working allowance every month

In person whole staff conferences throughout the year

Pension scheme with 4% employer contribution

Employee assistance programme that provides counselling sessions

Additional benefits for maternity, paternity and adoption

Hospital Saturday Fund health benefit

Access to an event ticketing platform

While this role is offered on a fixed‑term basis, there is a strong possibility for extension subject to the availability of continued funding.

Essential requirements

• Demonstrable experience of recruiting, training, and managing volunteers. • Knowledge of best practice in volunteer management. • Sustained project or service delivery experience gained in a relevant setting. • Proven ability to achieve targets and maintain quality standards. • Ability to produce written and numerical information accurately. • Ability to develop working relationships and communicate effectively with colleagues, service users, volunteers and external stakeholders. • Experience of giving presentations. • Excellent IT skills, including working knowledge of Microsoft Office software. • Knowledge of data protection and confidentiality compliance. • An understanding of the issues affecting deaf people and those with hearing loss or tinnitus and an open and inclusive attitude that supports the development and knowledge of deaf culture. • Ability to work independently and on own initiative. • Ability to travel across the region and to work occasional evenings and weekends.

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