Healthcare Assistant
| Company: | NHS Jobs |
|---|---|
| Salary: | Negotiable |
| Hours: | Full-time |
| Location: | London, SE20 8QA |
| Job type: | Permanent |
| Posting date: | 9 Nov 2026 |
| Closing date: | 23 Nov 2026 |
Summary
Clinical responsibilities Undertake delegated clinical activities only after appropriate training, competency assessment and authorisation. Work within agreed practice protocols, policies and clinical governance arrangements. Ensure valid patient consent is obtained before undertaking any procedure. Maintain patient dignity, privacy and comfort at all times. Know the limits of own competence and seek advice or escalate concerns appropriately. Ensure clinical specimens are correctly labelled, handled, stored and prepared for collection in accordance with practice procedures. Prepare clinical rooms and equipment, ensuring they are clean, appropriately stocked and ready for use. Act as a chaperone when required and in accordance with practice policy. Support clinicians with minor procedures where appropriately trained and competent. Ensure clinical specimens are correctly labelled, handled, stored and prepared for collection in accordance with practice procedures. Administrative responsibilities Accurately enter consultations, observations, outcomes and relevant coding into the clinical system. Process tasks, messages and documentation associated with the HCA role in a timely manner. Communicate effectively with patients, carers, clinicians, community services and other authorised professionals. Contribute to recalls, health promotion campaigns and other practice initiatives as required. Confidentiality and information governance Maintain strict confidentiality in relation to patients, carers, colleagues and the business of the practice. Access, use and share confidential information only where authorised and necessary for the performance of the role. Comply with practice policies on confidentiality, data protection, records management and information security. Quality, safety and infection control Follow health and safety, infection prevention and control, safeguarding and incident-reporting procedures. Report clinical, equipment, premises or stock concerns promptly to the appropriate manager or clinician. Participate in audits, significant event reviews and quality-improvement activities where appropriate. Ensure clinical equipment is used safely and that required checks are completed and documented. Complete and document scheduled checks of emergency medicines, emergency equipment, oxygen and clinical fridges, taking prompt action where concerns are identified. Maintain safe and appropriate stock levels through regular audits, stock rotation, ordering and replenishment. Handle clinical waste and sharps safely and ensure privacy curtains are changed in accordance with practice schedules and infection-prevention requirements. Communication and equality Communicate clearly, respectfully and professionally with patients, carers and colleagues. Recognise and respond appropriately to communication needs, including the need for interpreters or accessible information. Treat all patients and colleagues fairly, respectfully and without discrimination, while protecting privacy and dignity. Personal and professional development Participate in induction, mandatory training, supervision and annual appraisal. Maintain a record of training, competencies and continuing professional development. Accept responsibility for maintaining competence and immediately raise any training or support needs.