GP Reception Manager
| Company: | NHS Jobs |
|---|---|
| Salary: | from £15 an hour |
| Hours: | Full-time |
| Location: | Dartford, DA1 1QY |
| Job type: | Permanent |
| Posting date: | 9 Nov 2026 |
| Closing date: | 9 Dec 2026 |
Summary
Starting Salary: £15.00 per hour Hours: Monday 0730 - 1830 Tuesday 0730-1830 Wednesday 1330-1800 Thursday 1330-1800 Friday 1200 -1830 General Work as a flexible member of the team to ensure the smooth running of the Reception, providing support to other tema members when necessary. Lead the patient facing team with a postive attitude and a friendly an dhelpful service delivery Promoting and providing the highest standards of customer care for all patients Provide support and work with the Assistant Practice Manager Attend training courses and meeting as and when required To undertake any other tasks requried within the role Reception Team Management of the reception team under the Assistant Practice Managers Lead Managing rotas to ensure adequate staffing levels are maintained and arranging cover when needed. To liaise with Assitant Practice Manager before any reception staff appraisals To assist with the Assistant Practice Manager with absence managment including return to work meetings Training and completion Assist with the Recruitment including attending interviews Training staff Support all teams Be familiare with Practice Policies Patient Feedback Respond to Patient and records comments share with reception team for learning and improvements Work alongside the Patient Participation Group and attend meetings Patient Online/NHS App Support reception promoting and encouraging online services Reception Administration Ensure all duties and tasks are completed within a timely manner by reception Ensure all staff are competent to handle any admin duties or patient tasks Oversee the delegation of general housekeeping duties Make sure the working environments are tidy, information governance compliant, safe and minimising waste where possible Ensure the reception team operate within practice policies with particular attention to patient confidentiality and information security measures Over see any significant events from reception Receptionist Duties To be fully involved and particpate with all reception duties including booking, cancelling and checking in patients, complete and also support reception Anima, emails and admin tasks, as well as Repeat prescription requests, sick notes and SARS.