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IGVA, Southwark, SE London

Company:Bede House Assocation
Salary:£30,248.40 to £30,248.40 a year
Hours:Full-time
Location:London, SE16 3PN
Working pattern:On-site
Job type:Permanent
Posting date:9 Nov 2026
Closing date:26 Nov 2026
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Summary

The role has many aspects including:

• Identify and assess the risks and needs of individuals making initial contact about experiences of gender-based abuse.

• Participate in the duty rota answering incoming referrals by phone, email, text or in person.

• Work with the Bede Deputy Service Manager and other colleagues to appropriately triage incoming referrals.

• Conduct risk assessments with clients using DASH RIC and other appropriate resources and expertise.

• Provide proactive, risk-based safety planning and advice with clients experiencing gender-based abuse, tailoring the approach to each individual’s background, circumstances and needs.

Full details and an application form is available at: https://bedehouse.org.uk/what-we-do/jobs-at-bede/

Essential requirements

• At least 1 years’ experience (full time equivalent) of working with high-risk clients experiencing domestic abuse or similar crises. • At least 1 years’ experience (full time equivalent) managing and reviewing own caseload. • A relationship-building, coaching mindset with the ability to respond empathetically, guide, motivate and empower clients toward safety, stability and long-term change. • An ability to build trust and engagement with a diverse client group, including with clients who are in crisis, ambivalent, fearful or reluctant to engage. • A confident communicator who can represent the service and build relationships with statutory partners, other community organisations and activists. • Willingness to think innovatively and use creative problem-solving approaches to engage clients facing complex challenges or multiple disadvantages. • Ability to maintain professional boundaries and adhere to Bede’s code of conduct. • Confidence, emotional resilience and professional curiosity when navigating challenging situations or multi-agency disagreements. • Willingness to engage and share in ongoing continuing professional development to grow specialist VAWG expertise. • Excellent understanding and ability to identify domestic abuse and VAWG risks, coercive control and the impact of trauma on people and families experiencing abuse. • Ability to use motivational interview techniques and understand the impact of the stages of change. • Proficiency in written and spoken English, to a standard required to read, write and understand professional reports, letters and case notes. • Proficiency in Microsoft 365 tools, ability to use digital case management systems and to adhere to shared information management and filing systems. • Excellent practical understanding of the civil and criminal justice remedies available to people affected by domestic abuse and VAWG. • Working, up-to-date knowledge of relevant support services available to support clients in Southwark. • Working understanding of relevant legislation as it applies to day-to-day casework to support people experiencing domestic and gender-based abuse. • Practical grasp of the day-to-day application of equality legislation, principles and practice in the VAWG sector. • Excellent understanding of Child Protection and Vulnerable Adult practices and procedures. • Ability to work as part of a small team. • Ability to work effectively from different locations, including working remotely from home as required. • Ability to plan and prioritise own workload and work effectively to deadlines. • Ability to positively influence others in the team to plan and achieve agreed goals. • Willingness to enhance the reach and reputation of the charity as a best practice provider.

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