Project Officer
| Company: | NHS Jobs |
|---|---|
| Salary: | from £32,000 a year |
| Hours: | Full-time |
| Location: | LINCOLN, LN5 7LB |
| Job type: | Contract |
| Posting date: | 9 Nov 2026 |
| Closing date: | 4 Dec 2026 |
Summary
Role Purpose The Project Officers will provide hands-on coordination and delivery support across PCNA's programmes and projects, working under the direction of the Project Manager and alongside clinical leads, PCNs, GP practices and wider system partners. The postholders will translate project plans into organised day-to-day activity, keeping actions, milestones, documentation, communications and reporting up to date. They will identify and escalate issues promptly and provide practical support to PCNs collectively and individually, in line with agreed priorities. The roles will support PCNA's portfolio, including the Obesity Pathway Innovation Programme (OPIP), the Left Shift programme and the Neighbourhood Clinical Leadership Programme. Specific project allocations will be agreed with the Project Manager and may change as organisational priorities evolve. These are non-clinical roles. Clinical advice, professional judgement, pathway decisions and clinical quality and safety remain the responsibility of designated clinical leads and appropriately qualified professionals. Key Responsibilities Project Planning and Coordination Support the Project Manager to develop, maintain and deliver project plans, workstream plans, schedules, milestones and action logs. Coordinate project activities, meetings, workshops and implementation tasks, ensuring owners, deadlines and follow-up actions are clear. Maintain accurate project documentation, including plans, decision logs, risk and issue registers, dependency trackers and progress records. Monitor delivery against agreed milestones and highlight delays, barriers, dependencies or resource pressures. Prepare for project boards, steering groups and stakeholder meetings, including agendas, papers, minutes and action tracking. Support the completion of project deliverables within agreed timescales and standards. Programme and Workstream Support Coordinate allocated PCNA projects, which may include OPIP, Left Shift specialty workstreams and the Neighbourhood Clinical Leadership Programme. Support OPIP activities, including practice engagement, onboarding, training, communications, data collection and programme milestones. Support Left Shift workstreams, including Dermatology, Musculoskeletal (MSK) and Gynaecology priorities for 2026/27, and Paediatrics, Gastroenterology and ENT priorities for 2027/28, as allocated. Coordinate input from clinical leads, PCNs, GP practices, secondary care providers, commissioners and other partners. Support operational readiness by identifying training, communication, resource and process requirements. Capture feedback, lessons learned and improvement opportunities to inform future delivery. Governance, Risk and Quality Maintain organised and up-to-date project governance records and documentation. Update risk, issue, decision and dependency logs, following up actions and escalating concerns appropriately. Support the preparation of accurate progress reports, performance updates and evidence for governance requirements. Ensure project activity follows PCNA policies, procedures, delegated authorities, information governance requirements and relevant funding conditions. Record decisions and approvals clearly and track actions through to completion. Escalate concerns relating to delivery, patient safety, information governance, safeguarding, confidentiality or project quality without delay. Data, Reporting and Digital Systems Maintain project trackers, dashboards, spreadsheets and reporting templates, ensuring information is accurate, complete and submitted on time. Use PCNA's project management platform, including monday.com, to update tasks, owners, deadlines, status, risks and progress. Support the collection and collation of activity, performance, outcome and evaluation data. Identify data gaps, inconsistencies and quality issues and work with colleagues to resolve them. Use digital tools to improve collaboration, visibility and efficiency, suggesting practical improvements to systems and processes. Handle personal, confidential and sensitive information appropriately and only access or share information where authorised. Stakeholder Engagement and Communication Act as a reliable point of coordination for allocated project activities, responding to queries or directing them to the appropriate colleague. Prepare clear communications, updates, briefing materials and meeting documentation. Support PCNs collectively with shared priorities, activities and good practice, and provide practical coordination and delivery support to individual PCNs where required. Build effective relationships with PCNA colleagues, clinical leads, PCNs, GP practices, ICB representatives and wider partners. Coordinate meeting arrangements, invitations, attendance, papers and follow-up actions. Communicate progress, deadlines and changes clearly and professionally. Represent PCNA professionally at meetings and events as required. Finance, Resources and Administration Support the Project Manager to monitor project budgets, expenditure, invoices, purchase requests and resource requirements within delegated responsibilities. Maintain accurate records of project costs, activity and commitments, highlighting potential overspends or funding concerns. Assist with procurement and supplier coordination in accordance with PCNA procedures and delegated authority. Provide administrative support, ensuring projects have the documentation and coordination needed to progress. Support the preparation of funding returns, audit evidence and other required documentation. Continuous Improvement and Team Working Work collaboratively with the Project Manager, other Project Officer and wider PCNA team, sharing information and providing cover where appropriate. Contribute to a positive, inclusive and solutions-focused working environment. Identify opportunities to improve processes, project coordination and consistency across PCNA. Take responsibility for personal learning and development. Undertake other reasonable duties appropriate to the level and purpose of the role. Key Deliverables and Measures of Success Performance will be assessed against agreed objectives and may include: Accurate and up-to-date project plans, action logs, risk and issue registers, decision logs and trackers. Effective coordination of meetings, workshops and implementation activities, with clear records and timely follow-up. Project milestones and deliverables supported to completion within agreed timescales. Accurate, timely and well-presented reports, dashboards and data returns. Early identification and appropriate escalation of risks, delays, dependencies and delivery issues. Effective communication and positive relationships with internal and external stakeholders. Project records and governance documentation maintained in line with PCNA requirements. Effective use of monday.com and other digital tools to support delivery and accountability. Evidence of learning, continuous improvement and contribution to successful programme delivery. Specific objectives and project allocations will be agreed with the Project Manager and reviewed through PCNA's management and governance arrangements. Role Boundaries and Accountability The Project Officer is accountable for the quality, accuracy and timeliness of assigned coordination, documentation, reporting and delivery-support activities. The postholder will work under the direction of the Project Manager and within PCNA's organisational structure, delegated authorities, financial controls and escalation arrangements. The role does not hold independent responsibility for clinical decision-making, clinical pathway approval or professional clinical judgement. These remain with designated clinical leads and appropriately qualified professionals. The postholder must not commit PCNA to expenditure, contractual arrangements or changes in project scope unless authorised. Concerns must be raised promptly, and guidance sought where responsibilities, approvals or risks are unclear. Key Working Relationships PCNA Project Manager and Operations Manager. Other Project Officer(s) and PCNA colleagues, including digital, finance, operations and programme teams. Clinical leads and subject matter experts. PCN managers and teams, GP practice managers and practice staff. ICB representatives, commissioners and wider health and care partners across the Derby, Lincolnshire and Nottinghamshire (DLN) cluster. Secondary care providers, delivery partners, suppliers and funding organisations, as relevant to allocated projects.