ServiceNow Business Analyst
| Company: | Hays Specialist Recruitment |
|---|---|
| Salary: | £667 to £667 a day |
| Hours: | Full-time |
| Location: | London, SW1 1PA |
| Job type: | Contract |
| Posting date: | 9 Nov 2026 |
| Closing date: | 16 Nov 2026 |
Summary
ServiceNow Business Analyst | Government Body | Contract
Rate: Up to £667 per day INSIDE
Location: Remote
Contract length: 6 Months
Clearance: BPSS & Active SC Clearance
Start: ASAP
Your new company
You will be supporting a government body on a ServiceNow requirement, replacing an existing contractor.
Your new role
We are looking for a technically focused ServiceNow Business Analyst with strong, demonstrable hands-on CSDM experience.
You will work closely with ServiceNow developers, architects and technical teams, translating technical and business requirements into clear user stories and acceptance criteria.
A strong technical understanding of CMDB, service modelling and ServiceNow architecture/data structures is essential.
Key responsibilities
- Gather and translate technical and business requirements into clear user stories and acceptance criteria.
- Work closely with ServiceNow developers, architects and technical teams.
- Apply strong CSDM knowledge to support service modelling requirements.
- Use your understanding of CMDB and ServiceNow data structures to support technical requirements.
- Support the wider ServiceNow requirement within the government body.
Essential skills and experience
- Strong ServiceNow Business Analyst experience.
- Demonstrable hands-on CSDM experience.
- Good technical understanding of CMDB.
- Strong understanding of service modelling.
- Good technical understanding of ServiceNow architecture and data structures.
- Proven ability to translate technical and business requirements into user stories and acceptance criteria.
- Comfortable working closely with ServiceNow developers, architects and technical teams.
- Ability to meet BPSS & SC compliance requirements.
Desirable skills and experience
- Previous government experience.
- Existing security clearance.
What you'll get in return
- Rate of up to £667 per day.
- Opportunity to support a ServiceNow requirement within a government body.
- Contract length: 6 Months
- Working arrangement: Remote Working
How to apply
If you're interested in this opportunity, apply with your latest CV, availability and preferred location. If this role isn't quite right for you, please get in touch for a confidential discussion about similar opportunities.
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