Receptionist / Care navigator
| Company: | Bartlemas Surgery |
|---|---|
| Hours: | Part-time |
| Location: | Oxford, OX4 1XD |
| Working pattern: | On-site |
| Job type: | Permanent |
| Posting date: | 9 Nov 2026 |
| Closing date: | 9 Dec 2026 |
Summary
Bartlemas Surgery is a busy practice in East Oxford, with a diverse patient group. Staff are exceptionally friendly and supportive, and the patients are really appreciative of the support they get from the practice staff.
This role supports the practice operations with:
Receive, welcome and direct patients and other visitors when they arrive at the practice in a courteous and friendly manner
Deal with face to face and telephone enquiries promptly, efficiently and courteously
Book patient visits onto the Dr Visit screen in accordance with practice protocol
Answer the reception telephones promptly and courteously in accordance with practice procedures
Update patient information on the EMIS WEB clinical system as required
Produce repeat prescriptions in line with Practice Protocol
Process patients change of address – computer data and medical records
Support Data Clerk in the preparation of New Lloyd George envelopes and files for new patients registering with the practice
Record all messages on the EMIS WEB clinical system, using Practice Notes for patient related messages and EMIS WEB email for all other messages
File medical records and correspondence relating to patients in accordance with practice procedures.
Extract records for surgeries/clinics as required by doctors or nurses
To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
Pay: £14.06 per hour
Expected hours: 20.0 – 25.0 per week
Work Location: In person