VAWG Service Co-ordinator


Company:	Bede House Assocation
Salary:	£30,248.40 to £30,248.40 a year
Hours:	Full-time
Location:	London, SE16 3PN
Working pattern:	On-site
Job type:	Permanent
Posting date:	8 Nov 2026
Closing date:	26 Nov 2026

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Summary

As our VAWG Service Co-ordinator, you'll be at the heart of a busy, fast-paced frontline service. You'll be the first point of contact for many clients and professionals, ensuring people receive a welcoming, professional and trauma-informed response from the moment they reach out for support. This is a varied role where no two days are the same.

The service is a busy environment where you will need to manage multiple competing priorities, support senior managers, coordinate a large team, respond to urgent referrals and maintain accurate records.

Please note: This is a fully office-based role in Southwark. Due to the nature of the service and the importance of face-to-face collaboration with colleagues, clients and partner agencies, this role is not hybrid or remote working.

Essential requirements

Essential requirements: • Excellent analytical skills to absorb, prioritise, summarise and pass on key information gathered from a wide variety of sources. • Ability to communicate, both in person and in writing, to quickly establish excellent working relationships with a wide range of individuals, including clients, representatives of programme funders and partners, local authority and health agencies. • Highly-developed IT literacy suited to a paperless office running Microsoft 365 and a range of CRM systems. • Highly organised and able to manage competing priorities in a fast-paced setting. Desirable Desirable requirements: • Good understanding of VAWG issues and effects of trauma. • Good understanding of VAWG services and multi-agency partnership structures. • Training, qualifications or demonstrable equivalent experience relevant to domestic abuse. • Relevant administration, business support, or customer service qualification. An Enhanced Disclosure and Barring Service check will be undertaken.

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