Admin/Lettings Advisor


Company:	Balfour & Co
Hours:	Part-time
Location:	Leyton, E10 7LD
Working pattern:	On-site
Job type:	Permanent
Posting date:	9 Nov 2026
Closing date:	7 Dec 2026

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Summary

Administrator / Lettings Advisor – Estate Agency

We are looking for an organised, enthusiastic and customer-focused Administrator / Lettings Advisor to join our busy estate agency team.

The successful candidate will play an important role in supporting the day-to-day running of the lettings department, providing administrative support and delivering excellent customer service to landlords, tenants and prospective applicants.

**Key Responsibilities:**

- Handling incoming telephone calls, emails and property enquiries.

- Dealing with landlords, tenants and prospective tenants in a professional and friendly manner.

- Arranging and conducting property viewings.

- Managing property listings and updating online portals.

- Processing rental applications and tenant referencing.

- Preparing tenancy agreements and relevant documentation.

- Assisting with tenancy renewals and move-ins.

- Maintaining accurate records and updating internal systems.

- Coordinating appointments, maintenance requests and general property administration.

- Supporting the wider lettings team to ensure the smooth running of the department.

**The Ideal Candidate:**

- Excellent communication and customer service skills.

- Strong organisational and administrative abilities.

- Confident telephone manner and good written communication.

- Ability to multitask and work in a busy environment.

- Good attention to detail and a proactive approach.

- Competent IT skills, including Microsoft Office.

- Previous estate agency or lettings experience is preferred but not essential, as training can be provided.

**What We Are Looking For**

Someone who is reliable, personable, motivated and enjoys working with people. You will be confident dealing with a variety of clients, able to use your own initiative and keen to develop within the property industry.

If you are organised, approachable and passionate about delivering excellent customer service, we would love to hear from you!

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