Family Services Officer


Company:	Teaching Vacancies
Salary:	Not specified
Hours:	Full-time
Location:	Croydon, CR0 2PL
Job type:	Permanent
Posting date:	5 Nov 2026
Closing date:	19 Nov 2026

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Summary

What skills and experience we're looking for

We are looking for someone who has the following:

Experience working directly with children and families in education, social care, family support, early help, youth work, community services or similar settings

Has a strong understanding of safeguarding, child protection and early help processes

Understands child development, trauma, attachment and the factors that impact children's wellbeing

Can build trusting relationships with children, families and professionals

Is skilled at having sensitive and supportive conversations with parents and carers

Is calm, resilient and solution-focused when working in emotionally demanding situations

Has excellent organisational, administrative and record-keeping skills

Can work effectively as part of a team whilst also using their own initiative

Share Elmwood's commitment to inclusion, safeguarding and children's rights

What the school offers its staff

Our experienced and committed staff team is one of our greatest strengths. Many colleagues have worked at Elmwood for a number of years, creating a stable, supportive and collaborative environment where both children and staff thrive.

We offer:

A welcoming, inclusive and supportive school community

The opportunity to be part of a highly respected safeguarding and pastoral team

High-quality professional development and training, including comprehensive Designated Safeguarding Lead training in line with Keeping Children Safe in Education 2026

Opportunities to further develop safeguarding, family support and leadership expertise

Employee wellbeing support

Local Government Pension scheme

Enhanced family leave entitlements including paternity and parental leave in line with the Employment Rights Act 2025.

Statutory Sick pay from day one of sickness absence

Flexible working arrangements considered from day one of employment

Complimentary school lunch available when supporting and dining with pupils

25 days annual leave rising to 28 days after 5 years' continuous local government service, plus bank holidays

The opportunity to make a real and lasting difference to children and families

Further details about the role

We welcome applications from professionals working in family support, early help, safeguarding, education, social care, youth work, attendance, community support services or similar fields.

If you are passionate about supporting children and families, believe in early interventions and want to work in a school where relationships matter, we would love to hear from you.

We warmly encourage prospective candidates to visit the school and see our wonderful community in action. Visits provide an opportunity to meet staff, explore the school and learn more about this rewarding role. To arrange a visit, please contact the school office.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

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