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Front of House Team Member – The Fern Restaurant

Company:Bogenraith Equestrian Limited
Salary:Meets national minimum wage
Hours:Full-time
Location:Banchory, AB31 6DS
Working pattern:On-site
Job type:Permanent
Posting date:5 Nov 2026
Closing date:5 Dec 2026
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Summary

We are looking for a friendly, enthusiastic and reliable Front of House team member to join our dedicated team at The Fern Restaurant.

This is a fantastic opportunity for someone who enjoys working with people, takes pride in delivering excellent customer service and thrives in a busy hospitality environment.

Working Hours

• Monday to Friday

• 9.00am – 4.00pm

• Occasional weekend work may be required to support events and business demands.

• Applicants must be aged 18 or over.

Key Responsibilities

Customer Service

• Welcome guests warmly and provide friendly, attentive service.

• Take food and drink orders and ensure a positive customer experience.

• Communicate effectively with colleagues and kitchen staff.

• Maintain excellent service standards throughout busy periods.

Restaurant & Daily Operations

• Serve food and beverages efficiently and professionally.

• Assist with private functions, shows and special events.

• Keep the restaurant and customer areas clean, tidy and well-presented.

• Ensure stock and supplies are replenished and ready for service.

• Complete daily opening, closing and cleaning duties as required.

Bar Work

• Carry out bar duties between The Horseshoe Bar and The Jump Shed when required.

• Prepare and serve alcoholic and non-alcoholic drinks responsibly.

What We're Looking For

• Must be aged 18 or over.

• Previous hospitality or customer service experience would be beneficial.

• Excellent communication and interpersonal skills.

• Friendly, positive and proactive attitude.

• Awareness of UK Health & Safety and Food Hygiene regulations.

• Ability to work independently and as part of a team.

• Flexibility to occasionally work weekends when required.

You will need access to private transport as no public transport

How to Apply

If you are passionate about hospitality and enjoy making guests feel welcome, we would love to hear from you!

Apply for this job

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