Associate Director Estates & Facilities Operations


Company:	NHS Jobs
Salary:	£103,102 to £117,560 a year
Hours:	Full-time
Location:	London, NW1 0DU
Job type:	Permanent
Posting date:	5 Nov 2026
Closing date:	19 Nov 2026

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Summary

Strategic and Operational Leadership: Provide senior leadership and strategic direction for the delivery of Hard and Soft Facilities Management services across the Trusts extensive and dispersed estate, ensuring services are safe, effective, efficient, responsive and aligned with the Trusts clinical and corporate objectives. Contract Management and Commercial Governance: Lead the strategic management and commercial oversight of the Trusts high-value outsourced Hard and Soft FM contracts, ensuring contractors meet their contractual obligations, performance standards, key performance indicators (KPIs) and service level agreements. Ensure robust contract governance, effective management of commercial risks, contractual disputes and variations, and the achievement of value for money. Provide strategic oversight and commercial management of any other related or ancillary service contracts that fall within the Estates and Facilities operational portfolio, as required. Professional Leadership and Management: Provide effective leadership, direction and professional management of the Trusts in-house Hard and Soft FM teams, establishing and maintaining an effective client function, ensuring they have the necessary skills, resources, systems and processes to manage and monitor outsourced service providers, maintain operational control and hold contractors accountable for service delivery and performance. This is not an exhaustive list, please see the attached Job Description and Person Specification for more information on the role requirements and duties.

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