Full Time Service Manager - social care


Company:	Callaway Care and Support
Salary:	£38,000 to £42,000 a year
Hours:	Full-time
Location:	NW2 4LN
Working pattern:	On-site
Job type:	Permanent
Posting date:	5 Nov 2026
Closing date:	4 Dec 2026

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Summary

Callaway Care and Support is a growing, independent adult social care provider, and we're looking for an experienced Service Manager to join our supported living services in Willesden Green, London.

You'll be responsible for the day-to-day management of the service, leading and developing staff, overseeing care quality, safeguarding, staffing arrangements and compliance with CQC standards.

We're looking for someone who takes pride in the quality of care being delivered, has sound judgement and the confidence to make decisions, challenge poor practice and recognise good work.

We offer a competitive salary, support from an experienced leadership team and opportunities for professional development. As we continue to expand, there is also the opportunity to progress into a dual-service management role, with an enhanced salary to reflect the additional responsibilities.

We want someone who genuinely cares about the people we support and is keen to help shape the future of our services.

Essential requirements

Level 5 Diploma in Leadership and Management for Adult Care, or an equivalent relevant qualification. Minimum of one year's experience managing an adult social care service, preferably supported living. Good understanding of CQC regulations, safeguarding, the Mental Capacity Act and person-centred care. Experience managing staff, rotas, supervision, performance and service quality. Ability to manage budgets, staffing resources and commissioned support hours. Strong communication, organisational and leadership skills. Confidence in addressing poor practice, managing incidents and making sound decisions. Genuine commitment to improving the lives, independence and wellbeing of the people we support. Existing right to work in the UK. We are unable to offer visa sponsorship.

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