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Receptionist

Company:NHS Jobs
Salary:Negotiable
Hours:Full-time
Location:London, NW4 3EB
Job type:Permanent
Posting date:4 Nov 2026
Closing date:13 Nov 2026
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Summary

The post-holder will be an integral member of the General Practice team, undertaking a range of prescription administration, reception and general administrative duties to support the effective and efficient day-to-day running of the practice. The post-holder will undertake a range of reception and general administrative responsibilities, acting as the first point of contact for patients and visitors. This will include welcoming and assisting patients, managing telephone and face-to-face enquiries, booking and managing appointments, supporting patient registrations and maintaining accurate patient information across electronic and paper-based systems. In addition, the post-holder will act as an important point of contact between patients, members of the clinical team and external organisations, ensuring that messages, information and enquiries are communicated promptly and appropriately. The post-holder will contribute to the smooth running of the practice by providing flexible administrative support to colleagues, maintaining high standards of patient care and service delivery, and working collaboratively to support the wider objectives and strategic priorities of the organisation. Throughout all aspects of the role, the post-holder will be expected to demonstrate a professional, friendly and compassionate approach, maintaining patient confidentiality and ensuring that patients are treated with dignity, respect and sensitivity at all times.

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