Appeals and Retros Clinical Manager


Company:	NHS Jobs
Salary:	£55,524 to £62,652 a year
Hours:	Full-time
Location:	London, SW19 1RH
Job type:	Permanent
Posting date:	4 Nov 2026
Closing date:	13 Nov 2026

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Summary

Quality assure Decision Support Tools, checklists and appeal documentation, and develop and monitor clinical standards, audit and peer review for the service. Act as an advocate for vulnerable people, challenging poor practice and discriminatory behaviour and escalating safeguarding and clinical concerns promptly. Track the financial risk linked to appeal and retrospective cases, and make sure any financial restitution is carried out promptly and in line with Standing Financial Instructions. Deputise for the Clinical Lead, support the allocation of the team's workload against KPIs, and contribute to staff recruitment, induction, appraisal, training and development. Support complaint investigations, policy and procedure development, training for health and care providers, and the sharing of best practice across the service. Please refer to the Job Description for full details.

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