Branch Manager (MAT Cover)
| Company: | Brook Street |
|---|---|
| Salary: | £17 to £18 an hour |
| Hours: | Full-time |
| Location: | Pudsey, LS28 7AA |
| Job type: | Temporary |
| Posting date: | 4 Nov 2026 |
| Closing date: | 4 Dec 2026 |
Summary
Brook Street are recruiting on behalf of a well-established care provider for an experienced Temporary Branch Manager to cover a period of maternity leave.
This is an excellent opportunity for an experienced care professional with strong leadership and people management skills to oversee the day-to-day running of domiciliary care and short-break services.
The successful candidate will play a key role in maintaining high-quality care standards, managing operational performance, supporting staff, and ensuring compliance with safeguarding and regulatory requirements.
The role:
- Monday to Friday position
- Hours: 8:30am- 5:00pm
- 37.5 hours per week
- Location: Pudsey, LS28
- Pay Rate: £18.00 per hour
- Contract: Temporary Fixed-Term
- Hours: Full Time
- Reporting to: Director
Key Responsibilities
Operational Management
- Oversee the daily running of care services to ensure safe, effective, and person-centred support.
- Work closely with care coordinators to manage rotas, staffing levels, and service delivery.
- Monitor care documentation including care plans, risk assessments, medication records, and visit logs.
- Ensure any changes in service users' needs or risks are identified and acted upon promptly.
- Manage complaints, incidents, safeguarding concerns, and regulatory notifications as required.
- Support audits, quality reviews, and continuous service improvement initiatives.
- Build positive working relationships with service users, families, local authorities, and healthcare professionals.
Staff Leadership & HR
- Provide leadership, guidance, and support to care coordinators and frontline care staff.
- Manage attendance, performance, conduct issues, and employee relations matters.
- Conduct investigations, fact-finding meetings, disciplinary hearings, and grievance processes in line with company policies.
- Support absence management, return-to-work meetings, probation reviews, and performance improvement plans.
- Maintain accurate and confidential staff records.
- Assist with recruitment, onboarding, training, competency assessments, and staff development.
- Escalate complex HR matters where appropriate and seek external HR advice when required.
Compliance & Quality Assurance
- Promote a culture of high-quality, person-centred care.
- Ensure safeguarding procedures are consistently followed across the service.
- Monitor training compliance, supervisions, spot checks, and competency assessments.
- Identify areas for improvement and implement corrective actions where necessary.
- Report significant risks, compliance concerns, or service issues to senior management.
About You
To be successful in this role, you'll ideally have:
Essential
- Previous management or supervisory experience within health and social care.
- Experience managing care staff and overseeing service operations.
- Knowledge of safeguarding, care planning, risk management, and quality assurance processes.
- Experience handling employee relations cases, including investigations and disciplinary procedures.
- Excellent communication and organisational skills.
- Ability to handle sensitive and confidential information professionally.
- A calm, fair, and solution-focused approach.
- Right to work in the UK.
- Enhanced DBS certificate or willingness to obtain one.
This is a fantastic opportunity to join a supportive organisation and make a positive impact during an important period of transition.
To apply, please submit your CV along with details of your availability, current hourly rate expectations, DBS status, and relevant qualifications.
Brook Street NMR is acting as an Employment Business in relation to this vacancy.
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