Medical Administrator/Receptionist
| Company: | NHS Jobs |
|---|---|
| Salary: | from £15.50 an hour |
| Hours: | Full-time |
| Location: | London, SW10 0LR |
| Job type: | Permanent |
| Posting date: | 3 Nov 2026 |
| Closing date: | 17 Nov 2026 |
Summary
Dealing with day-to-day administration tasks, including processing referrals, online patient requests, and other documents Managing the surgery email account and ensuring that all emails are answered in a timely manner Processing new patient registrations Dealing with repeat prescription requests Responding efficiently and with respect and empathy to patient enquiries both in person and by telephone Advise patients of relevant charges for non-NHS services, accept payment and issue receipts Remaining patient and calm in often stressful situations Scanning, filing and photocopying documents Clerical support to GPs and the wider healthcare team Understand and disseminate NHS wider policies to patients when requested Undertake any other additional duties appropriate to the post as requested by the management team Support the practice team with patient wellbeing events such as patient coffee mornings/drinks