Care Coordinator


Company:	NHS Jobs
Salary:	£47,951 to £56,863 a year
Hours:	Full-time
Location:	London, SW16 3BT
Job type:	Permanent
Posting date:	3 Nov 2026
Closing date:	17 Nov 2026

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Summary

1) To promote a holistic, person-centred, needs led assessment and formulation framework to local authority and private providers of older peoples care to support direct care staff to implement the plan of care. To work towards a recovery and social inclusion focussed framework, ensuring that the care offered is evidence-based and promoting the use of non-pharmacological strategies as a first line intervention. 2) To care co-ordinate a clinical caseload of service users with behaviours that challenge, who may also experience dementia, other mental health difficulties and physical health co-morbidity. This will include carrying out some tasks directly, and overseeing other parts of the care pathway which may be carried out by other members of the team (including Mental Health and Wellbeing Practitioners, and Support Time and Recovery Workers) 3) To effectively assess and manage complex psychiatric and physical health risk as required, taking into account a range of perspectives and modifying the frequency and intensity of intervention and support in response to changes in risk, to reduce the likelihood of needing to resort to more restrictive models of care (e.g. hospital admission) or breakdown of care arrangements. 4) To take a team approach and work as part of the CHIT MDT in collaborating on and contributing to all stages of the care pathway, including assessment, observation, formulation, care planning, and evaluation, both for service users under your own care, as well as those under the care of others in the team 5) To develop and facilitate education/training opportunities to enhance the knowledge of residential / nursing home staff. To make use of practice-based training opportunities to increase the skills of staff working with clients with behavioural and psychological symptoms of dementia or challenging behaviour in the context of mental illness. 6) To ensure effective verbal and written communication with service users, carers and residential / nursing home staff, to maximise service user and carer involvement in the delivery of care and treatment, and provide a service which is responsive, empathetic and non-judgmental to all parties. 7) To work in partnership with social care to provide information that can contribute to a review of service-users needs as required. To liaise as required with other disciplines and organisations to ensure that all issues affecting client care are managed and communicated to a high standard and work in a manner that supports effective partnership working with all services that will enhance service user and carer interventions. 8) To maintain accurate clinical and timely clinical documentation as per the Trust policy. To contribute to clinical audit and outcome measures with the support of the MDT. Attend meetings, forums and working groups as appropriate, and participate in service development. 9) To act as a voice for those we work with to ensure that service user and carer views are incorporated into the development of the service. To work in a consultation role with service users, carers and staff to provide consultation and supervision to stakeholders and associated professionals about behavioural and psychological symptoms of dementia or challenging behaviour in the context of mental illness issues 10) To ensure anti-discriminatory practice is upheld and promoted. Continually seek to improve practice via reflective learning, making effective use of supervision, training and learning opportunities to keep abreast of latest developments, guidance and legislation in dementia care and mental health for older people. Account for your own professional practice in accordance with the relevant professional Codes of Conduct and Ethics, and maintain the requirements for re-registration. 11) Deputise for the Team Manager as required. Establish and build on excellent working relationships between other services within and external to the Directorate, and understand how to implement the Trust and Directorates strategies and goals within your role.

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