Digital Learning & Technology Lead


Company:	St John Ambulance
Salary:	£40,443,00 - London £45,339,00
Hours:	Full-time
Location:	London, EC1M 4DA
Working pattern:	On-site
Job type:	Permanent
Posting date:	2 Nov 2026
Closing date:	23 Nov 2026

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Summary

Digital Learning & Innovation Lead

Our offer to you

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:

Competitive salary and pension scheme

33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years

Hybrid, Flexible working

Cycle to work scheme Electric Vehicle Scheme (subject to terms)

Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme

Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping

About Us

This is a fantastic opportunity to join a team of over 1,100 employees and over 20,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, and Young Responders programmes).

Job Summary

As Digital Learning & Innovation Lead, you’ll play a pivotal role in shaping the future of learning at St John Ambulance. You’ll lead our digital learning strategy, driving the development of innovative, accessible and engaging digital and blended learning experiences across our commercial, community and volunteer training portfolios. With responsibility for our Learning Management System (LMS) and wider learning technology roadmap, you’ll ensure our digital platforms and products deliver an outstanding learner experience, support educational excellence and enable us to reach more people in new and innovative ways.

Working collaboratively across Education, Commercial, Digital, Technology and operational teams, you’ll turn ideas and emerging technologies into practical learning solutions that improve how we deliver, measure and grow our education offer. You’ll lead and inspire a specialist team, influence senior stakeholders and champion innovation, from AI-enabled learning to new digital products, using insight and data to drive continuous improvement. This is an exciting opportunity to make a real difference to the future of learning at St John Ambulance, helping us deliver our mission through the power of education and technology.

About You

We're looking for someone who is passionate about the potential of digital learning and technology to transform education. You'll bring:

· Significant experience leading digital learning, learning technology or digital transformation initiatives within a complex organisation.

· Strong experience owning, implementing or optimising a Learning Management System (LMS), with a focus on learner experience, educational outcomes and business needs.

· A proven track record of developing and delivering digital and blended learning products, from initial concept through to launch, evaluation and continuous improvement.

· Excellent stakeholder management and influencing skills, with the confidence to build relationships and work collaboratively across education, technology, commercial and operational teams.

· Experience leading, motivating and developing specialist teams, creating an environment where people can innovate, collaborate and deliver their best work.

· A forward-thinking approach to innovation, with an interest in emerging technologies such as AI, adaptive learning and automation, and the ability to turn new opportunities into practical solutions.

About the Role

As Digital Learning & Innovation Lead, you'll have the opportunity to shape how St John Ambulance delivers education through digital technology. You will:

· Lead and deliver our digital learning and innovation strategy, ensuring it supports our organisational ambitions, educational priorities and commercial growth.

· Take the lead on our LMS and wider learning technology roadmap, driving improvements to functionality, accessibility, governance and the overall learner experience.

· Shape and oversee the development of innovative digital and blended learning products, ensuring they deliver high-quality, engaging and effective learning experiences.

· Work closely with colleagues across Education, Commercial, Digital, Technology and Data to turn learning needs into effective digital solutions and drive organisation-wide transformation.

· Explore and champion emerging technologies and new ways of learning, using data, insight and learner feedback to identify opportunities for innovation and continuous improvement.

· Lead, inspire and develop a specialist team, building digital learning capability across the organisation and helping St John Ambulance reach more learners through scalable, innovative education.

Please see the job description for more detail (this can be viewed on our website or once you click apply)

If you are a current St John Ambulance employee, please apply here: Click here

For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below

We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

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