Security Support Receptionist
| Company: | Gardens, Libraries and Museums (GLAM), University of Oxford |
|---|---|
| Salary: | £28,050 per annum, pro-rata |
| Hours: | Part-time |
| Location: | Oxford |
| Working pattern: | On-site |
| Job type: | Permanent |
| Posting date: | 2 Nov 2026 |
| Closing date: | 16 Nov 2026 |
Summary
Working as part of the security team, you will be responsible for the day-to-day operation of the staff reception desk.
You will welcome staff, visitors, contractors and couriers, respond to enquiries and help ensure that people entering the Museum receive a professional and helpful service.
This is a varied role combining reception, security, customer service, administration and operational support. Your responsibilities will include:
• Welcoming staff, visitors, contractors and couriers and providing a professional reception service
• Managing telephone calls, emails and enquiries and resolving or escalating them appropriately
• Operating visitor management and key management systems
Essential requirements
Previous experience in a reception, front of house or customer-facing role is essential. Experience within a museum, heritage or similar public sector environment would be advantageous but is not essential. We are looking for someone who is approachable, reliable and comfortable dealing with a wide range of people. You will enjoy providing excellent service, take pride in getting the details right and be able to remain calm and professional when things get busy. You will have: • Previous experience in a reception, front of house or customer-facing role • Strong written and verbal communication and customer service skills • Good organisational skills and the ability to manage competing tasks accurately Opportunities for further training may include relevant security licences and first aid qualifications.