Transport Administrator


Company:	Brook Street
Salary:	Not specified
Hours:	Full-time
Location:	Mallusk, BT36 4FF
Job type:	Permanent
Posting date:	2 Nov 2026
Closing date:	2 Dec 2026

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Summary

Brook Street Recruitment is working on behalf of our client, a well-established and fast-paced transport and logistics business based in Mallusk, who are currently seeking a Transport Administrator to join their busy team.

This is an excellent opportunity for an organised and proactive individual who enjoys working in a fast-moving environment and has a passion for delivering excellent customer service and problem solving.

Key Responsibilities

Carrying out a variety of general administrative duties to support the transport operation

Accurately updating and managing information on internal systems and Excel spreadsheets

Communicating with external customers via telephone and email

Liaising with internal departments, including the warehouse and transport teams

Handling customer queries, complaints, and service issues in a professional manner

Investigating problems and finding practical solutions to ensure customer satisfaction

Maintaining accurate records and ensuring all administration is completed efficiently

Essential Criteria

Previous experience in an administration or customer service role

Strong communication skills, both written and verbal

Excellent customer service skills with the ability to handle difficult situations professionally

Strong problem-solving abilities and attention to detail

Fully PC literate, including experience using Microsoft Office applications, particularly Excel

Ability to multitask and prioritise workload effectively

GCSE Level education (or equivalent), including English and Maths

Desirable

Previous experience within a transport, logistics, distribution, or warehouse environment would be advantageous, but is not essential.

What We're Looking For

The successful candidate will be a team player with a positive attitude, strong organisational skills, and the confidence to communicate effectively with customers and colleagues at all levels. You will thrive in a busy environment and be capable of managing multiple tasks while maintaining a high level of accuracy.

If you are looking to develop your career within a growing logistics business and enjoy working as part of a supportive team, we'd love to hear from you.

Role will be working Monday to Friday between 8am and 4.30p,

Salary will be dependent on experience circa £28k per annum

Apply today by submitting your CV to Colleen Farquharson for immediate consideration

#NIT2

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

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