Care Group Waiting List Coordinator - Care Group B


Company:	NHS Jobs
Salary:	£25,760 to £27,476 a year
Hours:	Full-time
Location:	Norwich, NR4 7UY
Job type:	Permanent
Posting date:	30 Oct 2026
Closing date:	3 Nov 2026

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Summary

To deal with telephone queries relating to attendances and information relating to waiting lists. Patients are often anxious, upset, aggressive or angry if a wait is incurred. To produce waiting list reports as required by the Operational Manager and Administration Manager. Investigate patients who do not attend to establish if they still require investigations and then take appropriate action in line with Trust policy. Ensure all procedures relating to waiting lists and deferred patients are adhered to relating to the patient Access Policy and Trust Policies & Procedures on data collection and confidentiality. Ensure waiting list information is updated where necessary, this entails ensuring every contact with the patient is documented on the waiting list entry. Please view the attached job description for full details of the role and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification. Please note that this advertised position, which is part of occupation code 4159 does not meet the UKVI eligibility requirements for a Skilled Worker Visa. The Trust would not be able to issue a Certificate of Sponsorship for this role.

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