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Customer Service Manager

Company:Fawkes & Reece
Salary:£50,000 to £55,000 a year
Hours:Full-time
Location:Ipswich, IP6 0LW
Working pattern:On-site
Job type:Permanent
Posting date:29 Oct 2026
Closing date:12 Nov 2026
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Summary

I am working with 1 of the UK's largest Housing Developers who are currently looking to recruit for a Customer Service Manager for their Teams

I am looking for someone who either come from a trades or site background that has experience with New Build Aftercare

Site Locations: Ipswich, Bury St Edmunds, Ely, Felixstow & the surrounding areas

Day to day duties:

  • Attending appointments in finished property's
  • Diagnosing issues within customers property's
  • Booking in sub contractors to carry out works
  • Ensuring that you deliver 5* customer service on all levels
  • Monitoring operative works
  • Defect & Warranty Management

If you would like to apply for this role please do so below or for more information please contact Zoe Georgiou at the Fawkes & Reece London office

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