Retail Duty Manager
| Company: | Kent Students' Union |
|---|---|
| Salary: | from £28,013 a year |
| Hours: | Full-time |
| Location: | Canterbury, CT2 7NW |
| Working pattern: | On-site |
| Job type: | Permanent |
| Posting date: | 29 Oct 2026 |
| Closing date: | 22 Nov 2026 |
Summary
Retail Duty Manager
35 hours per week worked over 7 day shift pattern
£28, 013 per annum
Excellent holidays including additional leave over Christmas and New Year
The role of Retail Duty Manager is a key role within our busy Retail Department. The post holder will be responsible for the provision of excellent customer service in our Coop Franchise store on the Plaza, motivating staff, managing the shop floor, stock and cash control, health and safety of staff, customers, and the security of the building and its contents.
The postholder will be a self-motivated, highly driven and flexible individual, who works well in a team or on their own. They will have experience of working in a busy commercial and customer-focused organisation and will have excellent communication skills. They will be highly competent in managing teams of staff to achieve outstanding customer service and ideally will have experience of working in a commercial operation. They will be an effective manager and leader and will be positive, confident and resourceful.
Kent Students’ Unions Coop are a Franchise which means all the profits go straight back into Student Services such as Campus Pantry, Advice Centre, Student Activities etc We provide all that you would expect from a Retail convenience store on your campus from 7am until midnight, 7 days a week instore and online through Deliveroo, Uber Eats and Just Eats This includes breakfast, lunch and evening meal options, an extensive range of international products, daily groceries, fresh Fruit & Vegetables, Household and Health & Beauty items as well as Hot food and Bakery products, freshly baked on the premises daily from our top selling instore bakery.
We also provide employment for over 65 student staff, with shifts planned round their studies and excellent training with transferrable skills In addition to this the Retail Department have Kent Clothing for all University of Kent Merchandise and Clothing.
Please only apply for this role if you have the relevant experience. As this is a Full-time role it would not be suitable for students currently studying.
For further information, please see Recruitment Pack.
Website:
Kent Students’ Union’s website contains further background information about Kent Students’ Union to help potential applicants. Potential applicants are encouraged to look at the website prior to applying; the website address is www.ksu.co.uk.
Applications:
To apply please submit your application on our recruitment portal at ksu.co.uk/careers. Please ensure that you pay particular attention in your application to detailing how you meet the requirements of the person specification and note the criteria that is tested at application and at interview.
Please submit your application before the closing date: 22 November 2026 at 23.59pm
Further information and Questions:
If you would like any further information or for an informal conversation about the role, please contact:
James Tee - J.N.Tee@kent.ac.uk
Essential requirements
Retail; management or supervisory experience is required.
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