Library Attendant
| Company: | Newcastle University |
|---|---|
| Salary: | from £27,241 a year, pro rata |
| Hours: | Part-time |
| Location: | Newcastle Upon Tyne, NE1 7RU |
| Working pattern: | On-site |
| Job type: | Permanent |
| Posting date: | 29 Oct 2026 |
| Closing date: | 12 Nov 2026 |
Summary
This is a place-based role in a busy vibrant campus, Library Attendants are essential to the running of the University libraries, working either during core Library service hours or during evening, overnight and weekend opening hours. You will provide excellent customer service and ensure that the library is opened safely and securely during periods of limited staffing. You may be required to work at any of the Library sites, and duties will vary in emphasis depending on the shifts that are worked.
Previous experience of working in a customer focused service environment is essential. You will possess good interpersonal and customer care skills and the ability to work accurately and with attention to detail.
Mobility and physical fitness consistent with the need to push trolleys, carry parcels and move equipment is essential. You will also be required to undertake mandatory health and safety training relevant to the role. Library attendants can expect to walk long distances between sites, up and down stairs, and around large buildings during shifts. Attendants are also expected to assist in emergency evacuations.
Essential requirements
Experience of working in a customer focused service, and an appreciation of the importance of maintaining a clean and tidy environment Capable of pushing trolleys, carrying books and furniture, and of working at height Good communication, interpersonal and customer care skills Ability to work as part of a team and independently Good standard of literacy and numeracy Good IT skills, including experience of using packages in the MS Office suite, and ability to use search engines Awareness of the range of library services and resources Ability to work accurately and with attention to detail