Business Support Officer


Company:	NHS Jobs
Salary:	£28,547 to £33,196 a year
Hours:	Full-time
Location:	Porton, SP4 0JG
Job type:	Permanent
Posting date:	29 Oct 2026
Closing date:	18 Nov 2026

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Summary

The Business Support Officer is a key member of the Administration Team, providing high-quality administrative support and advice to scientific teams and Operations team across the division. This is a demanding and varied role that is central to the effective operation of the divisions and wider Directorate. The post holder will be responsible for delivering a broad range of administrative services, including complex travel arrangements, diary management, meeting and event coordination, the preparation of meeting documentation, and the accurate recording and distribution of meeting minutes and actions. The role involves supporting both internal and external stakeholders. Each Business Support Officer will have designated scientific teams for which they act as a primary administrative contact, ensuring the timely and effective delivery of administrative support. The post holder will lead on a defined portfolio of responsibilities within the Administration Team, taking an active role in the delivery of services, communication of information, and coordination of activities across divisions. They will build and maintain effective working relationships with UKHSA leaders, colleagues and stakeholders, providing a professional, customer-focused service and contributing to the smooth running of business operations. This list is not exhaustive. Essential Criteria Experience of providing comprehensive administrative and business support within complex environment and fast-paced functions. Demonstrable experience of organising meetings and producing supporting paperwork, including agendas and taking minutes/action notes. Strong organisational skills and judgement, including prioritising diary commitments and managing competing demands .Experience of working under pressure handling multiple tasks and prioritising own workload. IT Skills and Microsoft Office experience, including Word, Outlook, and Excel. Excellent written and verbal communication and interpersonal skills with the ability to build trust with stakeholders to achieve goals. Ability to work without supervision working to tight and often changing timescales. Desirable Criteria Experience working in the public sector or other large organisation Experience of working in a quality regulated environment (e.g. GXP, ISO9001) Experience of archiving, record keeping and audit support. Selection ProcessDetails This vacancy is using SuccessProfiles andwill assess your Behaviours and Experience . Success Profiles - GOV.UK You willbe requiredto complete an application form. You will be assessed onthe listed 7 essentialcriteria,and this will be in the form ofa: Application form(Employer/ Activity history section on the application) 1500 wordsupporting statement. This should outline how you consider your experienceprovides evidence of your suitability for the role, with reference to the essential criteria.You will receive a joint score for your application form and statement. (The application form is the kind of information you would put into your C.V please beadvisedyou will not be able to upload your CV. Please complete the application form in as much detail as possible). Please do not email us your CV. Longlisting:In the event ofa large number ofapplicationswewilllonglistinto 3 piles of: Meets all essential criteria Meets some essential criteria Meets no essential criteria If used, the pile(s) Meets all essential criteria willproceedto shortlisting. Shortlisting: In the event ofa large number ofapplications wemay conductan initialsift, on the lead criteria of: Experience of providing comprehensive administrative and business support within complex environment and fast-paced functions. Demonstrable experience of organising meetings and producing supporting paperwork, including agendas and taking minutes/action notes. Strong organisational skills and judgement, including prioritising diary commitments and managing competing demands Desirable criteria maybeusedin the event ofa large number ofapplications/largeamountof successful candidates. If you are successful at this stage, you will progress to interview & assessment. Feedback will not be provided at this stage. Stage 2:Interview Success Profiles - GOV.UK You will be invited to a face to face interview at Porton. If face to face interviewsareplanned, in exceptional circumstances, we may be able to offer a remote interview. Behaviours and Experience will be tested at interview through questioning. The Behaviours tested during the interview stage will be: Working together (Lead) Making Effective Decisions Managing a quality service Communicating and Influencing Interviewdates areto be confirmed. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Location This role is being offered as office based at our Scientific Campus in Porton. Please note hybrid working is not available for this role. Security Clearance Level Requirement Successful candidates must pass a basic disclosure and barring security check before they can be appointed. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Security Check (SC). For meaningful National Security Vetting checks to be carried out individuals need to have lived in the UK for a sufficient period of time. You should normally have been resident in the United Kingdom for the last 5 years as the role requires Security Check (SC) clearance. UK residency less than the outlined periods may not necessarily bar you from gaining national security vetting and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice. Eligibility Criteria External: This vacancy is open to all external applicants (anyone) from outside the Civil Service as well as internal applicants. Salary Information If you are successful at interview, and are moving from another government department, NHS, or Local Authority, the relevant starting salary principles for level transfers or promotions will apply. Otherwise, roles are offered at the pay scale minimum for the grade, but in exceptional circumstances there may be flexibility if you are able to demonstrate you are already in receipt of an existing, higher salary. Pay increases are through the relevant annual pay award for the role and terms. Executive Officer (EO) £28,547 -£33,196 (National)

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