Front of House Server


Company:	Serco Limited
Salary:	£20664.28-20664.28 per annum
Hours:	Full-time
Location:	York, YO61 3EG
Job type:	Permanent
Posting date:	28 Oct 2026
Closing date:	27 Nov 2026

Apply for this job

Summary

Front Of House Server

Location: UK Resilience Academy, The Hawkhills, Easingwold, York, YO61 3EGSalary: £20,664.28 per annum, plus excellent benefitsSchedule: Full-time role. 30 hours – (6 hours per day) mix of early / late shifts. Mainly Mon-Fri but 5/7 contract so some flexibility may be required for any weekend working.

Front Of House Server

Location: UK Resilience Academy, The Hawkhills, Easingwold, York, YO61 3EG Salary: £20,664.28 per annum, plus excellent benefits Schedule: Full-time role. 30 hours – (6 hours per day) mix of early / late shifts. Mainly Mon-Fri but 5/7 contract so some flexibility may be required for any weekend working.

Early shift – 07:30 – 13:30

Late shift – 15:30 – 21:20

Ready to impact a better future?

As a Front of House Server in our UKRA Defence team, you’ll deliver excellent customer service while creating a welcoming dining experience for service personnel, colleagues, customers, and guests. Your role will help ensure high standards of hospitality, cleanliness, and service are maintained every day.

Our work touches lives by creating positive experiences for the people who rely on our services. Whether serving meals, supporting special events, or maintaining high standards across dining areas, your contribution helps build trust, promotes wellbeing, and supports the smooth operation of an important defence environment. You'll take pride in making a positive impact through every customer interaction.

What you’ll do as a Front of House Server

- Deliver friendly, professional customer service to customers, guests, and colleagues.

- Prepare food service areas and present food to the required standards.

- Serve food and beverages safely and efficiently during service periods.

- Replenish food, drinks, and equipment to ensure uninterrupted service.

- Support cleaning activities, maintaining high standards of hygiene and food safety.

- Assist with the setup, delivery, clearing, and cleaning of function and event catering.

- Report incidents, accidents, complaints, compliments, and maintenance concerns appropriately.

- Attend training, meetings, and development activities as required.

Does this sound like you?

- Able to achieve BPSS Clearance

- You have strong communication skills and enjoy working with people.

- You take pride in delivering excellent customer service.

- You understand the importance of health, safety, hygiene, and food safety standards.

- You can work effectively as part of a team in a busy environment.

- Previous food handling or hospitality experience would be beneficial.

- You’re reliable, professional, and committed to maintaining high standards.

What we offer

- 25 days’ holiday plus bank holidays (pro rota)

- Up to 6% contributory pension scheme

- Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression.

- Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service

- Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel

- Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity

- Our employee networks support connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including veterans, LGBTQIA+ employees, women, parents and carers, people with disabilities, and people from all cultural backgrounds.

Vetting and checks:

This role requires BPSS clearance, which involves identity verification, employment history, and criminal record checks to meet government security standards. An Occupational Health Questionnaire will also be required to ensure we can offer appropriate support for your wellbeing and performance.

Let’s impact a better future, together. Apply today.

Apply for this job

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.