Intensive Housing Management Officer – Supported Housing Wigan


Company:	HHS Group
Salary:	£13.50 to £14 an hour
Hours:	Full-time
Location:	Wigan
Working pattern:	On-site
Job type:	Temporary
Posting date:	28 Oct 2026
Closing date:	27 Nov 2026

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Summary

Location:Wigan

Job Type:Temporary – Initial 3-Month Contract

Contract Duration: Until 31 January 2027

Pay Rate: To be confirmed

Working Hours: Monday - Friday 09:00-17:00

About the Role

HHS Group is recruiting an experienced and reliable Intensive Housing Management Officer to provide temporary cover at a supported housing project in Wigan.

The successful candidate will play an important role in supporting vulnerable residents, managing housing-related matters and ensuring the accommodation remains a safe, secure and supportive environment.

We are looking for someone who is approachable, professional and confident working with individuals who may have complex support needs.

Key Responsibilities

- Provide day-to-day intensive housing management services to residents.

- Support residents in maintaining their accommodation and meeting tenancy obligations.

- Conduct welfare checks and respond appropriately to residents' needs.

- Manage housing-related concerns, including antisocial behaviour and tenancy issues.

- Identify, record and escalate safeguarding concerns.

- Maintain accurate daily records, reports and documentation.

- Liaise with management, support workers and external agencies.

- Promote a safe, respectful and positive living environment.

- Respond professionally to challenging situations and incidents.

Desirable Experience

- Knowledge of tenancy management and housing legislation.

- Experience supporting individuals with complex needs.

- Training in trauma-informed care, mental health awareness or conflict management.

What We Offer

- An initial three-month assignment within an established supported housing service.

- A supportive management and operational team.

- Opportunity to gain further experience in intensive housing management.

- Ongoing operational support from HHS Group.

How to Apply

If you have experience in supported housing or housing management and are passionate about making a positive difference to vulnerable individuals, we would welcome your application.

HHS Group Ltd – Supporting People, Supporting Services.

Essential requirements

Previous experience in supported housing, homelessness services or housing management. - Good understanding of safeguarding vulnerable adults. - Strong communication and interpersonal skills. - Ability to manage challenging behaviour calmly and professionally. - Good IT skills and accurate record-keeping. - Ability to work independently and use initiative. - Appropriate DBS clearance.

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