Hire Desk Controller
| Company: | Eagle Platforms Limited |
|---|---|
| Salary: | £30,000 to £34,000 a year |
| Hours: | Full-time |
| Location: | Anston, S25 4DL |
| Working pattern: | On-site |
| Job type: | Permanent |
| Posting date: | 28 Oct 2026 |
| Closing date: | 27 Nov 2026 |
Summary
Hire Desk Professional
Sheffield | £30,000 - £34,000 Basic Salary + Up to 20% Bonus + Outstanding Benefits
Join a Business That's Going Places. Take Your Career With It.
We're not just filling a vacancy. We're looking for the next key member of our growing team.
Thanks to continued business growth and investment, we have an exciting opportunity for an ambitious Hire Desk Professional to join our highly successful Sheffield operation.
Whether you're already working on a hire desk or have experience within the wider rental sector, this role offers the chance to become part of a business where hard work is recognised, success is rewarded, and career progression is genuinely encouraged.
If you're motivated by delivering exceptional customer service, building long-term relationships, and being part of a team that wins together, we want to hear from you.
Why Join Us?
✅ Competitive salary of £30,000 - £34,000
✅ Up to 20% annual bonus linked to your success
✅ Private healthcare
✅ 24 days holiday plus bank holidays
✅ Death in Service cover
✅ Ongoing training and development
✅ Clear progression opportunities within a growing business
✅ Friendly, supportive and professional culture
✅ Stable, successful company with ambitious growth plans
✅ A role where your contribution genuinely makes a difference
The Role
As part of our experienced Hire Team, you'll be at the heart of our customer operation, helping customers find the right solutions while supporting the continued growth of the business.
You'll be responsible for:
Managing and converting customer hire enquiries
Producing quotations and processing orders
Building strong, long-lasting customer relationships
Coordinating with internal departments to deliver exceptional service
Managing hire administration accurately and efficiently
Identifying opportunities to maximise revenue and customer satisfaction
Working towards team and personal targets in a positive, supportive environment
No two days are the same. You'll be joining a fast-paced, rewarding environment where your initiative, organisation and customer focus will be valued from day one.
About You
We're looking for someone who brings energy, enthusiasm and a desire to succeed.
You'll ideally have:
Previous Hire Desk or rental industry experience
Experience within the hire sector (access industry experience is beneficial but not essential)
Experience using hire software systems
Knowledge of SYRINX would be advantageous, although full training will be provided
Excellent communication and relationship-building skills
Strong organisational and administrative abilities
A proactive, can-do attitude
The ambition to develop your career and grow with the business
More Than Just a Job
This is an opportunity to join a company that invests in its people, recognises achievement, and provides the platform to build a rewarding long-term career.
If you're looking for a role where you'll be trusted, supported, challenged and rewarded, then this could be exactly what you've been waiting for.
Apply today and become part of our success story.
Great people build great businesses. We'd love you to be one of them.
Essential requirements
Essential Skills Excellent customer service skills Strong communication skills, both verbal and written Relationship building and account management Sales and upselling ability Commercial awareness Organisation and time management Attention to detail Problem-solving and decision-making Ability to prioritise and multitask in a fast-paced environment Accurate administration and data entry skills Teamwork and collaboration Confidence handling customer enquiries and complaints Technical Skills Experience using hire management software SYRINX experience (desirable) Microsoft Office (Outlook, Excel, Word) Quotation and order processing CRM and customer database management Understanding of hire contracts and rental documentation Personal Attributes Self-motivated and proactive Driven to achieve targets Positive and professional attitude Reliable and accountable Adaptable and able to work under pressure Customer-focused mindset Ambitious with a desire for career progression Industry-Specific Skills Hire Desk experience Equipment or plant hire knowledge Rental industry experience Fleet utilisation awareness Logistics coordination Resource scheduling and planning Understanding of hire rates, availability and transport requirements