Designate Manager
| Company: | British Heart Foundation |
|---|---|
| Salary: | from £30,799 a year |
| Hours: | Full-time |
| Location: | London |
| Working pattern: | Field-based |
| Job type: | Permanent |
| Posting date: | 28 Oct 2026 |
| Closing date: | 11 Nov 2026 |
Summary
Are you looking to develop a career in retail management? Would you be motivated in a retail role that makes a life-saving difference?
We are looking for a Designate Manager to join our retail field team covering our stores across London.
This is a Designate Manager role where frequent travel will be required on a daily basis. Travel costs will be paid for in line with our Expenses policy. You will need to have full flexibility to cover 5/7 days and working location may change on a daily and/or weekly basis. Candidates will need to be available to work 7 hours between 9am - 6pm as trading hours vary on a shop by shop basis.
This role is working across both Home and Fashion stores and will require frequent travel between stores.
What does this role involve?
The Designate Manager role enables individuals to maximise their training and development by gaining experience across different locations and fascia types with the purpose of being placed in a site when a vacancy for a Store Manager becomes available.
The Designate Manager role supports BHF Retail division within a defined geographical area until the individual is permanently allocated to a shop or store within reasonable travelling distance.
The role will normally last no longer than 18 months before the individual is assigned to a permanent BHF site. During this time, the role supports both individual development and how to maximise sales and profit by the day-to-day running of shops and stores and allows knowledge to be built across the different site models.
What are we looking for?
Previous retail experience is essential
Good commercial awareness
Experience of leading and developing teams
Ability to achieve sales targets
Committed to achieving the highest retail standards at all times
Results driven but with a recognition of right result, right way
Excellent customer service skills
Ability to build rapport with people
What’s important to us?
At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.
In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.
Everything we do comes back to funding lifesaving research for all heart and circulatory conditions. We are more ambitious and determined than ever – because the cures and treatments we need are in sight. You could be part of getting us there sooner!
Belonging at BHF
By embracing diversity and fostering an inclusive environment, we strengthen our ability to achieve our mission of saving and improving lives, ensuring our work reflects and serves the needs of every community across the UK.
Why join the BHF?
We have a strong culture of internal progression and will actively support you to develop your career.
Our generous staff benefits include:
38 days annual leave (plus the option to buy and sell leave)
Holistic support leave of up to 10 additional days off each year
Enhanced family policies (maternity, paternity and adoption leave)
Wagestream - early access to your wages
25% staff discount
Health cash plan (Dental, Optical, Therapies, etc)
Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
Pension with employer contribution of up to 10%
Cycle to work scheme
Discounts on gym memberships
Discounts with a wide range of retailers
Ready to apply?
To apply, please follow these simple steps:
Click the “Apply” button below.
You’ll be seamlessly redirected to the BHF Careers page.
Complete the application form, submit your CV and upload your employment history.
What do I need to know?
DBS Check: Any offer of employment is subject to a satisfactory DBS check
Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process
Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early
Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship
Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
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