Support Coordinator


Company:	Home Group Limited
Salary:	£27,500 to £28,300 a year
Hours:	Full-time
Location:	North Shields, NE29 6RP
Job type:	Permanent
Posting date:	28 Oct 2026
Closing date:	10 Nov 2026

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Summary

About the role

Earn £27,500 per annum plus 34 days leave (rising to 39) and health cash plan worth over £1140

Home, a place where you belong

Want to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working here feels different. We’re brilliant at what we do, and we look after each other just as much as we support our customers. If you’ve ever felt like just a number in your current job, this could be the change you’ve been waiting for.

Join us and make a real difference every day. You’ll help customers live independently, feel valued and stay connected. This role is all about care, respect and practical support that improves lives

What you’ll do

• Supporting customers with daily tasks

• Supporting Concierge

• Creating a safe, positive space where dignity and respect come first

• Working collaboratively to empower our customers

Why join us

This role gives you the chance to grow your career while making a difference where it matters most. You’ll take on new challenges, build your expertise and help create positive change. Be part of one of the UK’s Great Places to Work! We can’t offer a CoS for this role

You have

• Passion to support our customers to live their best lives

• Experience of caring for others, professionally or personally

• The ability to work on your own initiative, staying calm and positive under pressure

• Recognise every customer is different and adopt a flexible, personal approach, listening to understand their needs 

Stronger together

We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

The practical bits

• Permanent, full time (37.5 hpw).

• Your working hours will be 8am to 8pm

• You need an Enhanced DBS with barring list (we pay)

What’s in it for you?

• 34 days leave, rising to 39 (this includes bank holidays and a “me day”)

• Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more 

• Matching pension contribution (up to 7% and life insurance of 3x basic salary) 

• Instant pay access with Stream 

• 800+ discounts on shops, holidays, days out, tech and more 

Finally

For reasonable adjustments email recruitment@homegroup.org.uk. Roles can close early, so don’t delay applying. If you can’t see the Job Description at the top of this page, click APPLY to view it on our pages and find out more about us.

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Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.