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GP Surgery Pharmacy Technician

Company:NHS Jobs
Salary:£31,148.92 to £34,590.36 a year
Hours:Full-time
Location:Newcastle Upon Tyne, NE6 3BS
Job type:Permanent
Posting date:28 Oct 2026
Closing date:30 Oct 2026
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Summary

Medicines Reconciliation Complete medicines reconciliation following hospital discharge, outpatient appointments and other transitions of care. Ensure patients' medication records are accurate and up to date. Identify discrepancies and communicate with relevant healthcare professionals to resolve them. Medication Reviews and Patient Support Support clinical pharmacists and GP/Nurse Practitioners with structured medication reviews. Contact patients regarding medication-related queries and provide appropriate information within the scope of the role. Support patients with adherence, repeat medication queries and practical problems relating to their medicines. Identify patients who may require additional support and refer appropriately. Repeat Prescribing Process repeat prescription requests in accordance with practice procedures. Review requests against the patient's medication record and established prescribing protocols. Identify inappropriate, duplicate or potentially problematic requests and escalate them to the appropriate clinician. Support the practice in monitoring repeat prescribing systems. Medicines Safety Identify and report medication errors, discrepancies and potential safety concerns. Support medicines safety audits and quality-improvement activities. Help implement local and national medicines safety alerts. Maintain appropriate documentation and follow practice policies and procedures. Communication and Liaison Liaise with community pharmacies, hospital pharmacy teams, GP practice staff and other healthcare professionals. Communicate with patients and carers in a professional, respectful and confidential manner. Deal appropriately with medicines-related telephone and face-to-face enquiries. Escalate clinical issues outside the scope of the pharmacy technician role to a pharmacist, GP or other appropriate clinician.

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