Support Services Manager


Company:	eTeach UK Limited
Salary:	£35,462
Hours:	Full-time
Location:	Frome, BA11 2AB
Working pattern:	On-site
Job type:	Permanent
Posting date:	27 Oct 2026
Closing date:	26 Nov 2026

Apply for this job

Summary

Support Services ManagerThe Support Services Manager is responsible for overseeing the maintenance, catering, and housekeeping teams across multiple school sites. The role ensures that all aspects of facilities management comply with the independent school standards for premises and health and safety regulations.The postholder will identify compliance shortfalls, liaise with the proprietorial estates team and governance structures, and work collaboratively with headteachers to maintain high standards of safety, efficiency, and operational effectiveness. Additionally, the role requires strong leadership to ensure a cohesive vision and common goals across all support service teams.Please note that a car will be provided.Our benefits include:Exclusive access to reward and discount schemeComprehensive inductionBlue Light CardCommitment to your ongoing training and career progressionTeacher pension schemePaid for enhanced PVG/DBSWellbeing supportCycle to work scheme and more!About the schools:Fromefield Manor School is a new SEN school (opened September 2024) located in central Frome, Somerset and is a special school for up to 30 pupils, aged 11-19 who have a diagnosis of autism with associated complex needs. With a total communication approach and bespoke timetables we are able to ensure our students receive the care, attention, time and dedication to enable them to access education and reach their individual goals and aspirations.Newbury Manor School is a specialist school for young people aged 6 to 19 who have autistic spectrum disorders (ASD). Our tailored approach means we are able to support young people with a wide range of needs, from those who are broadly average in their ability to others, who have more severe learning difficulties.Set in its own grounds close to Frome town centre, North Hill House is an independent specialist day school for children and young people aged 6 to 19 years with high functioning autistic spectrum disorders, including Asperger’s Syndrome and associated difficulties.Primary ResponsibilitiesLeadership and Management:Lead and manage the maintenance, catering, and housekeeping teams, ensuring a culture of high performance, collaboration, and continuous improvement.Provide professional leadership, ensuring all team members understand their roles, responsibilities, and performance expectations.Monitor and evaluate team effectiveness, implementing training and development programmes where required.Promote a positive working environment that supports staff well-being and professional growth.Premises and Maintenance Management:Oversee the maintenance of school buildings, grounds, and facilities to ensure they are safe, well-maintained, and fit for purpose.Develop and implement a planned preventative maintenance schedule to minimise disruption to school operations.Manage contractors and external service providers, ensuring cost-effective and high-quality service delivery.To act as a liaison with our central estates team.Ensure all statutory inspections, testing, and servicing are completed within required timescales.Oversee grounds maintenance and ensure external areas remain safe and presentable.Catering Services Management:Manage the school's catering operation by supporting each school’s school cook to deliver high-quality, nutritious, and cost-effective meals.Ensure catering services meet health and safety regulations, nutritional standards, and student dietary requirements.Develop and implement quality assurance measures for catering teams, ensuring consistently high standards.Housekeeping and Cleaning Management:Manage all cleaning operations across the school site.Monitor housekeeping standards across all sites, ensuring cleanliness, hygiene, and infection control measures are met.Develop cleaning schedules and monitor performance against agreed standards.Respond effectively to emergency cleaning requirements.Stakeholder engagement and liaison:Act as the key point of contact between support services, headteachers, governance and the proprietorial estates team.Provide reports and updates on compliance, maintenance schedules, and operational challenges to senior leadership and governance bodies.Work closely with external agencies, regulatory bodies, and service providers to ensure best practice is maintained.For full details and Person Specification, please follow the link to our Aspris website.Aspris is committed to safeguarding and promoting the welfare of children. All applicants must be willing to undergo safeguarding screening appropriate to the post, including checks with Disclosure & Barring Service/Disclosure Scotland and at least 2 references which cover the last 3 years; for all our services we will request references from where you have worked with either Children or Vulnerable Adults. Please be advised that references may be requested prior to interview for roles within our Schools.

Apply for this job