Community Nursing Out of Hours Call Handler


Company:	NHS Jobs
Salary:	£25,760 to £27,476 a year
Hours:	Full-time
Location:	Gloucester, GL3 4AW
Job type:	Contract
Posting date:	27 Oct 2026
Closing date:	9 Nov 2026

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Summary

The Call handling service is part of the Integrated Community teams, out of hours community nursing service. The role of the Call handler is to provide a frontline service in answering incoming community nursing calls from patients/carers, Integrated Community teams (ICT) staff, GPs, 111 and partner agencies and to provide a call handling service for the Sexual Assault Referral Centre (SARC) during the out of hours period. Work in partnership with the Integrated Urgent Care Service (IUCS). The main duty of the role is to provide essential call handling for a variety of community services. The call handler will be required to manage calls that require immediate response and to process the calls effectively and efficiently. To support compliance with UK immigration requirements, all applicants who require a visa to work in the UK must disclose their visa history in full. This includes current and previous sponsors, dates of sponsorship, visa category, and any changes of employment. If you are on a Graduate or Dependant Visa, please disclose the expiry date on your application. Incomplete information may mean we are unable to consider your application.

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