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Cluster Sales Manager

Company:Majestic Hotels (Formerly Radisson Blu Cardiff)
Salary:Subject to experience will be discussed case by case
Hours:Full-time
Location:Cardiff, CF10 2FL
Working pattern:On-site
Job type:Permanent
Posting date:27 Oct 2026
Closing date:26 Nov 2026
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Summary

Cluster Sales Manager

Locations: Majestic Hotel Cardiff and Majestic Hotel Bristol

Salary: To be discussed, subject to experience

Majestic Hotels is looking for a motivated and commercially driven Cluster Sales Manager to develop new business and strengthen existing client relationships across our Cardiff and Bristol hotels.

This is an opportunity for a proactive sales professional who enjoys building relationships, identifying opportunities and delivering results. Working closely with the hotel management, revenue and events teams, you will promote both properties and grow revenue across accommodation, meetings and events, and food and beverage.

Key responsibilities

Develop and deliver a sales plan for both Cardiff and Bristol, identifying opportunities within each local market.

Generate new business through research, cold calling, client visits, networking and follow-up activity.

Build and maintain relationships with corporate clients, travel agents, event organisers, local businesses and other partners.

Identify opportunities for corporate accommodation, group bookings, meetings, conferences and social events.

Promote seasonal campaigns, including Christmas parties, school proms and other celebrations.

Respond to sales enquiries, prepare proposals and quotations, and follow up to convert enquiries into confirmed bookings.

Negotiate rates and agreements in line with each hotel’s commercial objectives and agreed pricing guidelines.

Arrange and conduct client meetings, hotel show rounds and familiarisation visits.

Work with the revenue team to identify opportunities and ensure rates reflect demand and profitability.

Liaise with the meetings and events and operations teams to ensure confirmed business is handed over accurately.

Maintain an up-to-date record of sales activity, enquiries, client contacts and confirmed business.

Prepare regular sales reports, forecasts and updates for management.

Attend relevant networking events and represent Majestic Hotels professionally.

Essential requirements

About you We are looking for someone who enjoys meeting people, can spot new business opportunities and has the determination to turn enquiries into confirmed bookings. You will be confident managing your time across two properties and working with a variety of teams and clients. The ideal candidate will have: Previous experience in hotel sales, hospitality sales or a similar business development role. A proven ability to build client relationships and generate new business. Experience preparing proposals, quotations and commercial agreements. Strong communication, negotiation and presentation skills. A proactive approach to sales calls, client visits and follow-up. Good organisational skills and the ability to manage competing priorities. Confidence using Microsoft Office and maintaining accurate sales records. An understanding of hotel accommodation, meetings and events. The ability to travel between Cardiff and Bristol as required.

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