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Convenience Store Manager

Company:J S Convenience Stores Limited
Salary:from £30,000 a year
Hours:Full-time
Location:Birmingham, B15 1LA
Working pattern:On-site
Job type:Permanent
Posting date:27 Oct 2026
Closing date:26 Nov 2026
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Summary

Job Summary

We are seeking a dynamic and energetic Convenience Store Manager to lead our retail team and ensure the smooth operation of our store. In this pivotal role, you will oversee daily store activities, manage staff, optimize sales, and deliver exceptional customer service. Your leadership will drive a positive shopping experience, foster team collaboration, and uphold operational excellence. If you thrive in a fast-paced environment and possess strong management skills, this is your opportunity to make a meaningful impact while advancing your career in retail management.

Duties

Lead and supervise store staff, providing guidance, training, and motivation to achieve sales goals and maintain high standards of customer service

Manage daily store operations including inventory control, merchandising, cash handling, and ensuring compliance with company policies and safety regulations

Develop and implement sales strategies to increase revenue and improve store performance

Oversee stock replenishment, product displays, and visual merchandising to attract customers and maximize sales potential

Handle customer inquiries, resolve complaints promptly, and ensure a positive shopping experience for all visitors

Maintain accurate administrative records such as sales reports, inventory logs, and staffing schedules

Foster a team-oriented environment by promoting effective communication and organizational skills among staff members

Qualifications

Proven management experience in retail or convenience store environments with supervising responsibilities

Strong leadership skills with the ability to motivate and manage diverse teams effectively

Excellent communication skills; bilingual or multilingual abilities are a plus for serving diverse customer bases

Demonstrated organizational skills with proficiency in time management and administrative tasks

Knowledge of merchandising techniques, sales management, and retail operations best practices

Experience in supervising staff, managing inventory, and implementing sales strategies

Ability to handle phone etiquette professionally while managing multiple priorities efficiently

Join us as a Convenience Store Manager where your leadership will energize our team and elevate our store’s success! We value proactive individuals who are passionate about retail management, committed to delivering outstanding customer service, and eager to grow within a vibrant company culture.

Benefits

Bonus Scheme

Free Parking

Staff Discount

Work Location: In person

Essential requirements

Strong leadership and staff management skills. Excellent customer service and communication. Stock control, ordering and merchandising. Cash handling and sales management. Good organisation and time management. Problem-solving and decision-making. Knowledge of health, safety and retail regulations. Ability to work efficiently in a fast-paced environment.

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