Mobile Phone Shop Sales Adviser


Company:	Fonehouse Arnold
Salary:	Bonus are available if target are match.
Hours:	Part-time
Location:	Nottingham, NG5 7EJ
Working pattern:	On-site
Job type:	Contract
Posting date:	28 Oct 2026
Closing date:	15 Nov 2026

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Summary

Job Summary

As a Mobile Phone Sales Advisor, you’ll help customers choose mobile phones and services that suit their needs, preferences and budgets. You’ll provide friendly, clear and professional guidance, demonstrate product features, and maintain an organised and attractive sales area. You should have at least one year of sales experience and understand how to communicate effectively with customers to build trust and deliver excellent customer service.

Duties

Welcome customers, ask relevant questions to understand their needs, and explain mobile phone features, plans and services in clear English.

Communicate confidently and professionally with customers, listen carefully to their concerns, and provide helpful recommendations.

Demonstrate mobile devices, answer questions using good phone etiquette, and use appropriate upselling techniques when additional products or services meet the customer’s needs.

Complete sales transactions accurately, using basic maths and maintaining organised sales records.

Maintain merchandising displays, ensure products are presented attractively, and keep the shop floor clean and organised.

Manage time effectively to balance customer support, sales responsibilities and shop-floor tasks.

Work collaboratively with colleagues to share accurate information and ensure consistent customer service and follow-up.

Essential requirements

Qualifications and Skills Required: At least one year of experience in sales, preferably in retail, mobile phones, electronics or a customer-facing role. Good communication and interpersonal skills, with an understanding of how to approach customers, identify their needs and communicate information clearly. Strong customer service skills, including active listening, patience, politeness and the ability to build positive relationships with customers. Good English communication skills and basic mathematical ability to process transactions accurately. Professional phone etiquette, time management and organisational skills. Confidence in explaining products, answering customer questions and recommending suitable products and services. Preferred: Multilingual or bilingual ability to assist customers from different backgrounds. Previous experience in mobile phone sales, retail sales, customer service or visual merchandising.

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