Receptionist/Administrator (Allesley Village)
| Company: | NHS Jobs |
|---|---|
| Salary: | from £12.71 an hour |
| Hours: | Full-time |
| Location: | COVENTRY, CV5 9BD |
| Job type: | Permanent |
| Posting date: | 27 Oct 2026 |
| Closing date: | 15 Nov 2026 |
Summary
Main duties of the job Provide a welcoming, professional and helpful reception service to patients and visitors. Respond to patient enquiries face-to-face, by telephone and electronically, directing them appropriately. Book, amend and cancel appointments and process home visit requests. Register new patients and maintain accurate patient information on clinical systems. Process incoming correspondence, scanning and filing documents accurately onto patient records. Undertake general administrative duties including data entry, document processing, email, filing and correspondence. Communicate with patients, clinicians and other healthcare professionals and organisations. Support patients to access appropriate practice and wider healthcare services. Maintain accurate and confidential patient records in accordance with practice procedures and information governance requirements. Work flexibly as part of the wider practice team, providing cover and support where required. Complete mandatory training and follow practice policies relating to confidentiality, safeguarding, infection prevention and control, equality and health and safety.