Multi Trade Operative – Responsive Repairs


Company:	Novus Property Solutions
Hours:	Full-time
Location:	Stoke on Trent, ST1 5SH
Working pattern:	Hybrid - 3 days remote
Job type:	Permanent
Posting date:	27 Oct 2026
Closing date:	26 Nov 2026

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Summary

Job Location: Site based, covering Liverpool.

Standard Hours: Monday–Friday, 39 hours per week, plus participation in an out-of-hours call-out rota, potentially one week in every four.

Working with us as a Multi Trade Operative, you’ll know that what you do matters. You’ll see the impact of your work and the improvements you provide to our customers every day. This is made possible by the great teams and people we work with. In this fast-paced and progressive environment, you’ll have the opportunity to take responsibility and thrive in a secure role, supported by a skilled team focused on delivering an excellent service.

Based on a responsive repairs contract within occupied social housing, your role will be varied and customer focused. Our central support team will plan your work to meet customers’ needs while balancing travel time. You’ll carry out multi-trade repairs with a strong bias towards plumbing and joinery, helping to ensure homes remain safe, functional and liveable. Your days will be varied and interesting, and you’ll see the positive difference your skills make to the people and communities you support.

What’s in it for you?

Attractive salary and benefits package

Potential paid call-out rota of one week in every four

23 days’ holiday plus bank holidays, with the option to buy or sell annual leave

Pension scheme to support your future

Company fleet van and fuel card

Training and development to help you build your skills and progress

We also offer a range of additional benefits, including:

Discounted healthcare scheme

High street and lifestyle discounts, including Tastecard

One paid volunteering day per year

Length of service awards

Refer a friend scheme

Most importantly, you’ll be working in a role where your work genuinely makes a difference. You’ll help customers feel safe and comfortable in their homes while being part of a respectful, inclusive and professional team that values doing the job properly.

An outline of your responsibilities and experience

Carry out responsive repairs in occupied social housing properties, with a strong bias towards plumbing and joinery

Plumbing: repair or replace sanitaryware, toilets, baths, shower trays and basins; refurbish or replace shower heads and taps; and complete repairs to water mains supplies, soil stacks and drainage

Joinery: complete repairs to doors, windows, kitchens and bathrooms, alongside general handyman duties to maintain functionality

Undertake general maintenance and associated refurbishment works in tenanted properties

Work from job tickets or a handheld device linked to a live shared system, keeping job information accurate and up to date

Manage your own day and workload effectively while meeting customer appointments and agreed service standards

Deliver an outstanding service, recognising that you are working in customers’ homes

Following Novus’ exemplary Health and Safety policies and standards

NVQ Level 2/3 Joinery or NVQ Level 2 in Property Maintenance. Plumbing, tiling, plastering skills, PASMA, IPAF knowledge or qualifications are advantageous

Candidates will also require Working at Height, Asbestos Awareness and Manual Handling training. Where these certifications have expired, refresher training can be provided by Novus

This role will require a DBS check and a full UK driving licence is required.

About you

Applications are welcomed from experienced candidates with a multi-trade background; plumbing and joinery experience is essential. Ideally, you will hold a qualification in joinery or plumbing and be confident working across multiple trades. Further training, including Health and Safety training, will be provided where required. Just as importantly, you will take responsibility, use your initiative to identify solutions and complete work promptly while delivering a high level of customer satisfaction. We have exciting growth plans and are looking for people who are as ambitious as we are.

A little bit about us

Novus Property Solutions is a dynamic, award-winning property maintenance, refurbishment, compliance and decarbonisation specialist with more than 700 colleagues across 19 locations in Great Britain. We combine local knowledge with national strength. As a socially and environmentally responsible family-owned business with a rich 129-year heritage, we deliver bespoke services and solutions to a wide range of clients. Our vision is to be the leader in building and maintenance solutions, delivered with compassion and care for the communities in which we operate.

At Novus Property Solutions, we value people and are committed to building an inclusive and diverse workplace where everyone can bring their full self to work. We understand that people rarely meet every criterion listed in a job advert, so we encourage you to apply even if you do not meet them all or hold every qualification. You may be exactly who we are looking for to join our award-winning property maintenance business in this role or another opportunity.

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