Band 3 Administrator


Company:	NHS Jobs
Salary:	£31,554 to £33,270 a year
Hours:	Full-time
Location:	Kentish Town, London., NW5 3EG
Job type:	Permanent
Posting date:	27 Oct 2026
Closing date:	15 Nov 2026

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Summary

To adhere to the Trusts financial procedures in the management of purchasing and petty cash. To be involved in the induction of new staff. To use the supervision and appraisal process to review professional standards and performance and to identify individual training needs, undertaking training as identified in the personal development plan and in negotiation with line and administration manager. To carry out reception duties as necessary and providing excellent customer service, including: meeting and greeting visitors to the service and directing them to the correct person or department; managing the room bookings system. To edit presentations using appropriate software packages. To manage diaries of allocated managers/ professionals appropriately. To use initiative appropriately to deal with and prioritise post, emails and telephone calls. To deal with all administrative duties to support the operation of the service line including appointment booking and processing inbox enquiries. To liaise with the Health Records/ Service Manager about access to records queries if required. To arrange and service meetings as necessary including taking the minutes and transcribing. To provide, in conjunction with other administration staff, cross cover for other administrators/receptionists during periods of heavy work pressure or absence. To ensure good communication is maintained between colleagues at all levels, and with service users. To inform the relevant department of any clinic cancellations or outpatient appointments in line with Trust and local policies and procedures. To liaise with administrators and the relevant department to ensure service user follow-up appointments are made on discharge. This is not an exhaustive list, please see the attached Job Description and Person Specification for more information on the role requirements and duties.

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