Guest Service Assistant
| Company: | RBH Hospitality Management Ltd |
|---|---|
| Salary: | Not specified |
| Hours: | Part-time |
| Location: | Liverpool, L2 5QW |
| Job type: | Permanent |
| Posting date: | 27 Oct 2026 |
| Closing date: | 26 Nov 2026 |
Summary
Description
JOIN US
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
OUR HOTEL
B.D Test
OUR BENEFITS
You will have access to a benefits package we believe truly works for our people
Discounted hotel room rates for you and your friends & family
An additional day's leave for your birthday
Enhanced Maternity, adoption & shared parental leave
Course Sponsorship
30% F&B discount at RBH hotels
Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
Flexible working arrangements
Wagestream - choose how and when you get paid
Life Insurance
Employee Assistance Programme
Social and wellness events and activities all year round
Free meals on duty saving you over £1000 per year
And much much more!
A DAY IN THE LIFE OF A GUEST SERVICE ASSISTANT AT OUR HOTEL
What you'll be doing...
Welcome guests with a warm smile and attentive service, making their experience enjoyable
from start to finish.
Take and process food and drink orders accurately, ensuring special requests are noted and
fulfilled.
Serve food and drinks with care, keeping presentation standards high and timing smooth.
Set up, clean, and reset tables and service areas, maintaining an inviting and well-organised
dining space.
Prepare and serve a variety of beverages, including basic barista duties and refreshing non
alcoholic drinks.
Keep the dining area stocked by assisting with inventory and restocking supplies.
Uphold hygiene and health and safety standards, ensuring a spotless and compliant
workspace.
Work closely with kitchen and bar teams to deliver a seamless service, supporting each other
for a smooth operation.
WHAT WE NEED FROM YOU
A welcoming personality who loves connecting with people and making their day brighter.
Strong communication skills, comfortable chatting with guests and coordinating with team members.
Sharp attention to detail, especially when it comes to handling guest needs and reservations.
A problem-solver who can think on their feet, handling any situation with a positive attitude.
Team spirit, ready to jump in wherever needed to keep things flowing smoothly.
High energy and adaptability, thriving in a fast-paced environment where no two days are the same.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .