Administrative Assistant


Company:	NHS Jobs
Salary:	from £12.71 an hour
Hours:	Full-time
Location:	Kettering, NN14 6JQ
Job type:	Permanent
Posting date:	27 Oct 2026
Closing date:	9 Nov 2026

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Summary

Key Responsibilities Provide support to the reception team and wider practice. Welcome and assist patients at the front desk in a professional and friendly manner. Answer incoming telephone calls and deal with enquiries appropriately. Liaise with patients by telephone, in person and through other appropriate communication channels. Book, amend and manage patient appointments. Handle general administrative tasks and ensure work is completed accurately and efficiently. Process patient registrations and related documentation. Scan, upload and accurately file documents and correspondence. Deal with prescription enquiries and direct requests to the appropriate team where necessary. Manage emails and respond to or action enquiries appropriately. Provide administrative support to clinical and non-clinical teams when required. Maintain confidentiality and handle patient information in accordance with practice policies and procedures. Assist with maintaining accurate and up-to-date records. Support the smooth running of the reception and administrative functions. Undertake any other reasonable duties required to support the practice and its teams.

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