Tenant Liaison Officer
| Company: | Fawkes & Reece |
|---|---|
| Salary: | £14 to £17 an hour |
| Hours: | Full-time |
| Location: | Stoke-on-Trent, ST1 4DX |
| Job type: | Temporary |
| Posting date: | 26 Oct 2026 |
| Closing date: | 9 Nov 2026 |
Summary
Tenant/Resident Liaison Officer required to work in Chester and Stoke on a retrofit scheme on housing for a cover until November - could possibly lead to a full-time role for the right candidate.
Ideally, you will be an experienced Tenant Liaison Officer with a background working in either construction or worked in a similar position previously (not needed). As well as having a strong knowledge of internal and external programmes, you will be a strong communicator with excellent customer service and good IT skills. Most importantly needing strong and proven customer service approach.
Start Date: ASAP
Duration: Until end of November
Pay: £14.50-17ph
Job Role Includes:
- Deliver clear and effective communications to customers and residents about the nature and scope of works.
- Act as the main point of contact for residents, addressing enquiries and concerns professionally and empathetically.
- Coordinate access arrangements to ensure works are delivered smoothly and on schedule.
- Resolve access-related or resident issues promptly, escalating where necessary to ensure timely solutions.
- Maintain accurate records of communications, access arrangements, and issue resolutions for project documentation.
Essential: Driving Licence,
own transport, previous experience/similar job role
Benefits
- £14.50 inclusive of holiday pay PAYE OR £17 Per Hour Umbrella
- Monday to Thursday 8:00am - 4:30pm Friday 8:00am - 3:30pm
To Apply
Please apply via CV or call Aran/Anna call on 07753 497508 or 01142130900 for further details or to apply!
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