Triage Mental Health Professional


Company:	NHS Jobs
Salary:	£39,959 to £48,117 a year
Hours:	Full-time
Location:	Milton Keynes, MK3 6EN
Job type:	Permanent
Posting date:	26 Oct 2026
Closing date:	9 Nov 2026

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Summary

Receive routine adult mental health referrals from SPA and undertake timely clinical triage and proportionate biopsychosocial assessment to establish need, risk, urgency and the appropriate response. Review available clinical information and liaise with the person, carers, referrers and other professionals as required to support safe, evidence-based decision-making. Apply agreed Hub thresholds, referral criteria and clinical pathways consistently, using professional judgement and seeking senior clinical support for complex decisions. Assess and formulate risk, protective factors and safety needs, escalating promptly to SPA, CRHTT, emergency, safeguarding or senior Hub clinicians where increased urgency or risk is identified. Present triaged referrals at the daily referrals meeting and contribute to multidisciplinary decision-making, prioritisation and clear documentation of agreed outcomes. Ensure people, carers and referrers receive clear information about decisions, next steps, expected timescales, safety-netting and routes for re-contact or escalation. Support appropriate allocation, signposting and onward referral to Hub pathways, primary care, NHS Talking Therapies, voluntary and community services, substance misuse, social care and other relevant agencies. Promote recovery-focused, strengths-based and least restrictive practice, involving people and those important to them wherever possible and considering consent, capacity, equality and reasonable adjustments. Maintain high standards of autonomous professional practice, clinical reasoning, documentation and defensible decision-making. Use skilled engagement, trauma-informed communication and brief assessment approaches and, where required, deliver evidence-based individual or group psychosocial interventions. Recognise the social, cultural and wider factors affecting mental health and provide respectful, inclusive and person-centred care. Where required by service need, manage an allocated caseload/keyworker role, remaining accountable for assessment, care planning, coordination, review and safe transfer or discharge. Contribute actively to multidisciplinary formulation, care planning, reviews and shared clinical decision-making. Provide clinical supervision, professional guidance and development support to junior or less experienced colleagues as appropriate. Support students as a practice supervisor and, where appropriately qualified, practice assessor. Participate in regular clinical and managerial supervision with the Community Mental Health Hub Team Manager.

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