Safeguarding Coordinator Administrative Support
| Company: | NHS Jobs |
|---|---|
| Salary: | from £13.81 an hour |
| Hours: | Full-time |
| Location: | Redditch, B98 9AA |
| Job type: | Contract |
| Posting date: | 26 Oct 2026 |
| Closing date: | 4 Nov 2026 |
Summary
Job Title: Safeguarding Coordinator Administrative Support Salary: £13.81 per hour Hours: 22.5 hours Accountability: Operationally accountable to GPs within the PCN and the Clinical Directors. Day to day accountability to the PCN Manager. Managerially accountable to PCN Director Kingfisher PCN Kingfisher PCN Kingfisher Primary Care Network (PCN) is a collaboration between 5 GP practices, across 6 sites, in Redditch Town with a shared population of circa 60,000 patients. Kingfisher PCN practices have a mature relationship and a proven track record of effectively working together over many years. The Opportunity to introduce additional roles to complement the existing primary care workforce has been embraced and recruitment has resulted in appointments to the Addition Roles Team including Clinical Pharmacists, FCPs, Care Coordinators, alongside already established Social Prescribers. For new PCN staff, an induction and mentorship approach will be introduced which secures the opportunity to build relationships across the practices and create effective development and supervision opportunities in order to build necessary expertise and experience. Job Purpose To provide comprehensive administrative support to the Safeguarding Coordinator and Safeguarding Lead, ensuring effective management of safeguarding information, accurate patient record maintenance, coordination of safeguarding activities, and timely communication with internal and external stakeholders to support the practice's safeguarding responsibilities. Key Responsibilities Safeguarding Records and Registers Maintain and update registers of children and adults who are identified as being of safeguarding concern. Ensure appropriate safeguarding codes, alerts, and warnings are accurately added to patient records. Process safeguarding documentation received by the practice, ensuring records are updated promptly and patients are added to safeguarding registers where appropriate. Prepare cases for discussion at internal safeguarding meetings and ensure relevant information is available. Administrative Support Provide administrative support to the Safeguarding Lead and Safeguarding Coordinator in the management of safeguarding activities. Prioritise and complete tasks identified as urgent or high priority by the Safeguarding Coordinator or Safeguarding Lead. Respond to safeguarding-related correspondence and emails in the absence of, or as directed by, the Safeguarding Coordinator. Redact confidential or sensitive information from documents before they are stored within patient records, in accordance with information governance requirements. Meeting Coordination and Communication Assist in coordinating safeguarding communications and meetings with external agencies and professionals, including Health Visitors, Social Workers, and other safeguarding partners. Organise meetings, prepare agendas, and distribute relevant documentation as required. Attend safeguarding meetings when requested, take accurate minutes, and record agreed actions. Update patient records following safeguarding meetings to ensure all actions and outcomes are documented appropriately. Reporting and Compliance Provide regular updates to the Integrated Care Board (ICB) Safeguarding Team regarding safeguarding meetings and activities undertaken by the practice. Notify the ICB promptly of any changes to the practice's Safeguarding Lead GP(s). Ensure all safeguarding administration is undertaken in accordance with practice policies, safeguarding procedures, confidentiality requirements, and data protection legislation. Working Relationships General Practitioners Practice Management Team Clinical and Administrative Staff Health Visitors Social Workers Integrated Care Board (ICB) Safeguarding Team Other safeguarding partner agencies General Responsibilities Maintain confidentiality at all times. Comply with all practice policies and procedures. Participate in relevant training and development activities. Contribute to the promotion of safeguarding best practice across the organisation. Confidentiality In the Course of seeking treatment, patients entrust us with, or allow us to gather sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately; In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential. IT Security Policy You are required to work within the remit of the practices IT Technology Security Policies. As a consequence of the above unauthorised/inappropriate use of computers including the internet, email, passwords, computer packages etc. will be regarded as gross misconduct and will be treated as such under the practices disciplinary procedures. This job description is not exhaustive and may be adjusted periodically to reflect the on-going changes in practice.