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198125 - Receptionist

Company:Oxford Brookes University
Salary:from £14.44 an hour
Hours:Full-time
Location:Oxford, OX3 0BP
Working pattern:On-site
Job type:Temporary
Posting date:26 Oct 2026
Closing date:1 Nov 2026
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Summary

About the role

You will be working in the Centre for Student Development, which is a central hub that students visit to engage with services offered by colleagues working in careers and employability and academic skills development. This is a campus-based job in which you will be the first point of contact for student accessing a range of services.

What you will be doing:

- Offering a point of sensitive, inclusive and warm welcome to students visiting the Centre for Student Development

- Organising appointments for students visiting a range of services.

- Communicating with students in person and via email in a sensitive and personalised way

- Referring students to a range of services

- Prioritising and responding to incoming communications and distributing them, where appropriate to relevant staff

- Ensuring that confidential student records are completed accurately and fully

- Assisting in the cleaning of data for monitoring and evaluation purposes.

Essential requirements

- Experience of working in a reception or other customer service environment - Ability to create a welcoming front-of-house experience - Ability to communicate sensitively and accurately in person and in writing - Organisation skills: good time management and attention to detail - Ability to deal with students with confidential or stressful issues - Flexibility and adaptability in managing a varied workload in a fast-changing environment.

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